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“Service could be better”

Crystal Jade La Mian Xiao Long Bao (Gateway Arcade)
Ranked #269 of 10,568 Restaurants in Hong Kong
Cuisines: Chinese
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Restaurant details
Good for: Child-friendly, Local cuisine
Dining options: Lunch, Breakfast, Dinner, After-hours, Reservations
Neighbourhood: Tsim Sha Tsui
Reviewed 3 weeks ago

The food was delicious but the service was a bit sloppy and took a while to clean the table.

We ordered chicken with cashewnuts among other things. It had more nuts than chicken though tasted good.

    • Value
    • Service
    • Food
Thank fivestarholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal_Jade_PR, 客戶關係經理 at Crystal Jade La Mian Xiao Long Bao (Gateway Arcade), responded to this reviewResponded 1 week ago

Dear fivestarholidays,

Thank you so much for sharing your experience at Crystal Jade La Mian Xiao Long Bao Harbour City outlet. Our team works hard to deliver the best experience to our guests, and we will definitely take your comments into careful consideration and seek opportunities to improve. We look forward to seeing you again in the future!

Crystal Jade Culinary Concepts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 749 reviews

Reviewed 3 weeks ago via mobile

We are here on a vacation and after finishing our day tour we decided to eat at crystal jade la main Ciao long pao. The queue was not long, the food came quickly and it was hot! We tried the different types of dim sum and it was all good! Price was reasonable

Thank Alexander T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal_Jade_PR, 客戶關係經理 at Crystal Jade La Mian Xiao Long Bao (Gateway Arcade), responded to this reviewResponded 1 week ago

Dear Alexander T,

Thank you so much for the awesome review! Our team works hard to deliver the best dining experience to our guests. We are happy to know that you appreciate our dishes and service. I am sure that our team will be thrilled once I share your kind words with them. We look forward to seeing you again in the future!

Crystal Jade Culinary Concepts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

If you a looking for a quick and very tasty meal while in Hong Kong go to Crystal Jade, the service is in and out but the quality is fantastic, all the meals are very tasty and the menu has pictures which helped us choose. You wont be disappointed with the quality.

    • Value
    • Service
    • Food
Thank 564norm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

contemporary and decent shanghai food.
food quality has been very consistent during my past 10 yrs visit. thumbs up!

the only thing to be aware is, tables are very close to each other, it's like a chinese fast food place. food are served pretty quick, and you're also expected to finish up without delays.

good for those in rush.

    • Value
    • Service
    • Food
Thank dhui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal_Jade_PR, 客戶關係經理 at Crystal Jade La Mian Xiao Long Bao (Gateway Arcade), responded to this reviewResponded 3 weeks ago

Dear dhui,

Thank you so much for your awesome review for Crystal Jade La Mian Xiao Long Bao at Harbour City. Our team works hard to deliver a causal yet efficient Chinese dining experience to our guests. We are taking your comments into deep consideration and seek opportunities to improve about the spacing between tables. We look forward to seeing you again in the future!

Crystal Jade Culinary Concepts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018 via mobile

Was with a good biz friend there and I always like the Xiao long bao, la mian, and Sichuan dumpling ..
Worth trying and price is fair

Thank bc h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal_Jade_PR, Guest Relations Manager at Crystal Jade La Mian Xiao Long Bao (Gateway Arcade), responded to this reviewResponded 10 April 2018

Dear bc h,

Many thanks for your ongoing support to Crystal Jade La Mian Xiao Long Bao and sharing your dining experience on TripAdvisor. We are glad to read that you've enjoyed our food and will definitely share your feedback with our team. We look forward to welcoming you back to Crystal Jade La Mian Xiao Long Bao in the near future.

Crystal Jade Culinary Concepts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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