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YC C

Pretty Good Boutique Hotel

Review of Popway Hotel
4.0 of 5 bubblesReviewed 9 Aug 2021
We stayed at this the hotel last September. Location is pretty convenient. Very friendly and helpful staff. Pretty clean room. Air cond is good. Will definitely stay in this hotel again. Had not tried the restaurant since we forgot to make reservation. Will do that next time.
Date of stay: September 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pop Way, Other at Popway Hotel, responded to this review
Responded 12 Sept 2021
Dear 318ycc,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

Yours Sincerely
Hotel Manager
William Lee
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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6 - 11 of 322 reviews
Reviewed 7 February 2020

can hear the sound from the next room, room is not big but comfortable. Shower gel and bath gel is not so enough.
Hotel is not close to MTR, need to walk 10min plus, enviornment is good and tidy. Staff is helpful even we arrive a bit earlier

Room tip: can hear the sound from next door
Date of stay: February 2020
Review collected in partnership with this hotel
1  Thank Lamherman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 12 February 2020

Dear Lamherman,

Thank you so much for your time to write this review! We will try to improve and we will share your good word to our team. Hope to see you again in the coming future.


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

Thanks Popway! See you again next time we visit HK. I just hope we can book even without a credit card hehhe! But nevertheless, it was a good stay!
The breakfast is yum too! Will definitely refer to it to other travellers. Thank you.

Date of stay: January 2020
Review collected in partnership with this hotel
2  Thank audtog79
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 12 February 2020

Dear audtog79,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

Yours sincerely,
William Lee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2020

Impolite Limited set Bf, rude service on breakfast. for adaptor need come down at lobby to collect. bf not as shown on hotel website. No proper PR. location was ok. room was small and struggle for buttons in room lightning etc.

Room tip: hotel should have buffet breakfast, friendly people with politeness, room buttons were behind bed need to struggle on/off.
Date of stay: January 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Mjtriphk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 15 January 2020

Dear Mjtriphk,

Thank you very much for your review and valuable comments. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team.

Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

Yours Sincerely
Hotel Manager
William Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2020 via mobile

Good- location, good value of money.

Bad- Ventilation system in my room is quite noisy, stink smile at toilet and toilet not very clean, furnishings in my room are quite old (need more maintain), some hairs were found on the bed:(

Date of stay: January 2020
Trip type: Travelled solo
2  Thank WaiChunC8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 15 January 2020

Dear WaiChunC8,

First of all, we apologize for the inconvenience that have given you a unpleasant room experience. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team.

Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020

Travelling alone, this was good value for money, room included all I needed and location is perfect. Next door is History and Science museums. Not too long walk to Tsim Sha Tsui center or nearest MTR station either.

Date of stay: January 2020
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank Sami7272365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 9 January 2020

Dear Sami7272365,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we are very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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