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can hear the sound from the next room, room is not big but comfortable. Shower gel and bath gel is not so enough. Hotel is not close to MTR, need to walk 10min plus, enviornment is good and tidy. Staff is helpful even we arrive a bit earlier
Date of stay: February 2020
Room Tip:can hear the sound from next door
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Popway, Manager at Popway Hotel, responded to this review
Responded 11 Feb 2020
Dear Lamherman,
Thank you so much for your time to write this review! We will try to improve and we will share your good word to our team. Hope to see you again in the coming future.
Yours Sincerely Hotel Manager William Lee
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Thanks Popway! See you again next time we visit HK. I just hope we can book even without a credit card hehhe! But nevertheless, it was a good stay! The breakfast is yum too! Will definitely refer to it to other travellers. Thank you.
Date of stay: January 2020
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Popway, Manager at Popway Hotel, responded to this reviewResponded 12 February 2020
Dear audtog79,
Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!
Yours sincerely, William Lee Hotel Manager
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Impolite Limited set Bf, rude service on breakfast. for adaptor need come down at lobby to collect. bf not as shown on hotel website. No proper PR. location was ok. room was small and struggle for buttons in room lightning etc.
Room tip: hotel should have buffet breakfast, friendly people with politeness, room buttons were behind bed need to struggle on/off.
Date of stay: January 2020
Trip type: Travelled on business
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Popway, Manager at Popway Hotel, responded to this reviewResponded 15 January 2020
Dear Mjtriphk,
Thank you very much for your review and valuable comments. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team.
Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.
Yours Sincerely Hotel Manager William Lee
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Bad- Ventilation system in my room is quite noisy, stink smile at toilet and toilet not very clean, furnishings in my room are quite old (need more maintain), some hairs were found on the bed:(
Date of stay: January 2020
Trip type: Travelled solo
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Popway, Manager at Popway Hotel, responded to this reviewResponded 15 January 2020
Dear WaiChunC8,
First of all, we apologize for the inconvenience that have given you a unpleasant room experience. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team.
Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.
Yours Sincerely Hotel Manager William Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Travelling alone, this was good value for money, room included all I needed and location is perfect. Next door is History and Science museums. Not too long walk to Tsim Sha Tsui center or nearest MTR station either.
Date of stay: January 2020
Trip type: Travelled solo
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Popway, Manager at Popway Hotel, responded to this reviewResponded 9 January 2020
Dear Sami7272365,
Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we are very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!
Yours Sincerely Hotel Manager William Lee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Located very good place. Helpful staff, clean, good breakfast , restaurant and bar view is perfect. You can go everywhere easily also you can go China half an hour and come back same day. Very convenient hotel.
Room tip: Double room
Date of stay: December 2019
Trip type: Travelled as a couple
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Popway, Manager at Popway Hotel, responded to this reviewResponded 8 January 2020
Dear Nursima G,
Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel. We will share your message to our guest service team. We will keep up our good service and keep providing good quality of food. Hope you get a chance to visit Hong Kong again and welcome back soon!
Yours Sincerely William Lee Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC