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kristinejanellea2020

Excellent stay in this new hotel

Review of Popway Hotel
4.0 of 5 bubblesReviewed 1 Jan 2020
The room was clean and new. Staffs are all friendly and accommodating. I find the walk to TST and Jordan a bit far more than 1km i think. Good thing hotel is near a bus stop so that is a plus. Overall good experience but will probably book another hotel closer to the city center.
Date of stay: December 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this review
Responded 3 Jan 2020
Dear kristinejanellea2020,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel. We will share your word to our guest service team. We will keep doing our best for you all. Hope you get a chance to visit Hong Kong again and welcome back soon!

Yours sincerely,
William Lee
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (322)
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13 - 18 of 322 reviews
Reviewed 31 December 2019

if you want horrible claustrophobic hotel go there m2 may be correct but most important thing m3 you can easyly reach the top so i dont recommend unhelpful management super weak breakfast weak internet speed

Date of stay: December 2019
Trip type: Travelled solo
1  Thank fatihsK1019XM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 6 January 2020

Dear fatihsK1019XM,

Thank you for your review. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team.

Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2019

Good location, short distance to tst’s night life Precinct. The room is a bit small, but ok for HK standard. There's only 2 lifts in the building, can be a long wait during peak hours. I have stayed here for 7 nights, any only cost me ~$460 Aud.

Date of stay: December 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank John L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 30 December 2019

Dear John L,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel. Sorry for the inconvenience with the lift and we will do our best to improve. Hope you get a chance to visit Hong Kong again and welcome back soon!


Yours Sincerely
Hotel Manager
William Lee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2019

View is amazing but not every room.

Location is excellent 👍.

The staff is nice and the top of the
building can see beautiful view.

Next time I'll stay there again.

:D

Every type of traveler stay here would be a good choice.

Date of stay: December 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
2  Thank furam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 23 December 2019

Dear furam,

Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel. We will share your message to our guest service team. We will keep up our good service. Hope you get a chance to visit Hong Kong again and welcome back soon!


Yours Sincerely
William Lee
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2019

This is a great hotel! Due to housingproblem in HK it is very difficult to find a big hotelroom for good prices. But this hotelroom was bigger than expected and it was very clean and had all the necessary amenities. Staff is helpful when needed and location is good with many nearby restaurants and less than 10 min. walk to metro.

Date of stay: November 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank Tourist24110338399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 3 December 2019

Dear Tourist24110338399,

Thank you so much for your time to write this review! We are glad to know that you had a nice experience during your stay. We will definitely share your good words with our guest service team. We will keep up our good service and amenity. Hope you get a chance to visit Hong Kong again and welcome back soon!


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2019 via mobile

I stayed here with a friend for a week in November. The hotel was easy to find and convenient for the A21 airport bus. It's about ten minutes walk to two nearby MTR stations.

The staff are VERY helpful - I did read a couple of negative reviews about the staff, but I found them to be friendly, helpful and accomodating.

The rooms are small, but not tiny. Sure, you can bigger rooms at international chains, but then you're paying much more. I had no issues with the size of the rooms. The bathroom was spotlessly clean each day and the shower was hot and powerful.

The hotel is some 18 floors, with around 34 rooms. There is an awesome roof top bar, open from 1600-2400 each night. We didn't try the restaurant nor breakfast, but there are many food places nearby.

Power sockets are UK style, the Aircon is efficient, there is a minibar stocked with water each day, and a kettle and coffee maker.

Would I stay here again? Absolutely. Special mention to Jacky who helped both before and during our stay there.

Date of stay: November 2019
Trip type: Travelled with friends
2  Thank paulbN9473TO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Popway, Manager at Popway Hotel, responded to this reviewResponded 11 November 2019

Dear paulbN9473TO,


Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel. We will definitely share your good words with our guest service team. We will keep up our good services. Hope you get a chance to visit Hong Kong again and welcome back soon!


Yours Sincerely
Hotel Manager
William Lee

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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