Hong Kong trip 6 days 5 nights.
We were being charged for a night that we did not stay due to our flight was cancelled by the airline due to Typhoon. And however, we have to pay for it. As much as we tried to explain our situation and also email them to inform ahead once we receive the news from the airline, we still have to pay for a night that we did not stay. The only explanation given to us was - the room that we booked is not refundable. This hotel is extremely not flexible and causes us distress.
Allow me to share the following details with all the travellers.
Pros:
Great location, walking distance to MTR took only barely 3mins
Cons:
- rude staffs
(especially the male staffs on duty during the night) Super bad experience when asking them questions they don’t even look at me when they ans to my enquirers. They simply remain sitted and engross with their phone seems like I’m bothering them.
- dirty room
What the pics doesn’t show - the smell in the room. Every single day and night there will be a strong odour coming from the bathroom, the smell of dirty drain water. The hotel should consider doing smth abt it, to get rid of the smell as it’s pretty unbearable that I have to spray my perfume trying hard to cover the smell.
- bathroom
Apart from the bad drain smell coming out from the bathroom, the door couldn't be shut completely and it result water splashing out of the bathroom. (refer to the pic provided)
- flies
I understand due to the current weather in Hong Kong might lead to having tiny flies around. We will always find abt 2 to 3 tiny flies in the room whenever we return back to the room.
- bad sound proofing
You can practically hear sounds from next door. Enough said.
- small little details that matters
Old hangers with shedding flake, rusty basin(on the metal parts) where we do our wash up day & night, shedding wallpaper that required some revamped, stained blanket that wasn't changed for our 5 nights stay.
In conclusion, this is my worst stay by far out of so many countries. In my opinion, with the same amount spend you could definitely get a much better room in Hong Kong. And I will never ever recommend any of my friends or family member to visit this hotel.