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LilianaS0611
Macau, China

Location is great but the hotel so so!

3.0 of 5 bubblesReviewed 8 Nov 2018via mobile
The location is great, right in the middle of busy Mong Kok, with MTR station in less then 2 min walk distance. Lots of restaurants and shops around. The room was too expensive for what it offers. We booked a triple room, and we had to take turns to open our luggages. Not much space to walk around. It did the purpose and the location was really convenient, but for that price, not worth it. Staff was efficient at check-in and nice.
Date of stay: October 2018
Trip type: Travelled with friends
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8 - 13 of 60 reviews
Reviewed 22 October 2018

If you are traveling to Hong Kong, make sure to book your hotel near the MRT station. M1 Hotel Mong Kok is the perfect place to stay, only takes 5 minutes from the nearest MRT station and of course it comes with an affordable price too. Plus the room is tidy and clean.

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank bethaniaphung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 October 2018 via mobile

Besides the excellent location of M1 don't expect much of a service.
Hotel is in the heart of Mongkok directly opposite Fa Yuen Street Market and walking distance to Mongkok MTR. Streets shopping and eateries are within steps.
However if you need a nice bathroom and a comfortable bed then this is not the hotel for you. The shower and toilet is separated into 2. There is no place in the bathroom to hang your towel, dry clothes & dirty ones. So if you are sharing room with friends make sure you are comfortable enough to walk out naked or you have to stretch to reach out for towel and clothes placed on top of sink just outside.

If you just need a hotel which is convenient then M1 is ok. If you looking for comfort and service then do look somewhere else.

Date of stay: October 2018
Trip type: Travelled with family
3  Thank septeleven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2018 via mobile

Spent 4 nights at M1. The local is exceptional, within walking distances from shopping centres, street markets (Ladies Market, McDonalds, convenience stores, restaurants and Mong Kok MTR Railway Station. Could not have been happier with the location. The room itself is small however exceptionally clean. The shower and toilet were separated and the sink was in the room. The single bed was quite small (length wise). The female receptionist was not very helpful with our enquiries.

Date of stay: September 2018
Trip type: Travelled with family
2  Thank yecartt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2018 via mobile

Hong Kong trip 6 days 5 nights.

We were being charged for a night that we did not stay due to our flight was cancelled by the airline due to Typhoon. And however, we have to pay for it. As much as we tried to explain our situation and also email them to inform ahead once we receive the news from the airline, we still have to pay for a night that we did not stay. The only explanation given to us was - the room that we booked is not refundable. This hotel is extremely not flexible and causes us distress.
Allow me to share the following details with all the travellers.

Pros:
Great location, walking distance to MTR took only barely 3mins

Cons:

- rude staffs
(especially the male staffs on duty during the night) Super bad experience when asking them questions they don’t even look at me when they ans to my enquirers. They simply remain sitted and engross with their phone seems like I’m bothering them.

- dirty room
What the pics doesn’t show - the smell in the room. Every single day and night there will be a strong odour coming from the bathroom, the smell of dirty drain water. The hotel should consider doing smth abt it, to get rid of the smell as it’s pretty unbearable that I have to spray my perfume trying hard to cover the smell.

- bathroom
Apart from the bad drain smell coming out from the bathroom, the door couldn't be shut completely and it result water splashing out of the bathroom. (refer to the pic provided)

- flies
I understand due to the current weather in Hong Kong might lead to having tiny flies around. We will always find abt 2 to 3 tiny flies in the room whenever we return back to the room.

- bad sound proofing
You can practically hear sounds from next door. Enough said.

- small little details that matters
Old hangers with shedding flake, rusty basin(on the metal parts) where we do our wash up day & night, shedding wallpaper that required some revamped, stained blanket that wasn't changed for our 5 nights stay.

In conclusion, this is my worst stay by far out of so many countries. In my opinion, with the same amount spend you could definitely get a much better room in Hong Kong. And I will never ever recommend any of my friends or family member to visit this hotel.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank oeneimme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018 via mobile

This hotel is awesome, location near to mtr for around 3mins walk, 711 is nearby, restaurants are surrounding the areas, and the shopping area just minutes walk away. It's an ideal hotel for family and friends, solo, business or even couple. Room size is just fine compare to the other hotels in Hong Kong. Receptionist and house keeping are helpful.

Date of stay: August 2018
Trip type: Travelled on business
Thank ASH G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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