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Tracey
Melbourne, Australia

Great central location in Mong Kok

4.0 of 5 bubblesReviewed 11 Oct 2018via mobile
Spent 4 nights at M1. The local is exceptional, within walking distances from shopping centres, street markets (Ladies Market, McDonalds, convenience stores, restaurants and Mong Kok MTR Railway Station. Could not have been happier with the location. The room itself is small however exceptionally clean. The shower and toilet were separated and the sink was in the room. The single bed was quite small (length wise). The female receptionist was not very helpful with our enquiries.
Date of stay: September 2018
Trip type: Travelled with family
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12 - 17 of 61 reviews
Reviewed 23 September 2018 via mobile

Hong Kong trip 6 days 5 nights.

We were being charged for a night that we did not stay due to our flight was cancelled by the airline due to Typhoon. And however, we have to pay for it. As much as we tried to explain our situation and also email them to inform ahead once we receive the news from the airline, we still have to pay for a night that we did not stay. The only explanation given to us was - the room that we booked is not refundable. This hotel is extremely not flexible and causes us distress.
Allow me to share the following details with all the travellers.

Pros:
Great location, walking distance to MTR took only barely 3mins

Cons:

- rude staffs
(especially the male staffs on duty during the night) Super bad experience when asking them questions they don’t even look at me when they ans to my enquirers. They simply remain sitted and engross with their phone seems like I’m bothering them.

- dirty room
What the pics doesn’t show - the smell in the room. Every single day and night there will be a strong odour coming from the bathroom, the smell of dirty drain water. The hotel should consider doing smth abt it, to get rid of the smell as it’s pretty unbearable that I have to spray my perfume trying hard to cover the smell.

- bathroom
Apart from the bad drain smell coming out from the bathroom, the door couldn't be shut completely and it result water splashing out of the bathroom. (refer to the pic provided)

- flies
I understand due to the current weather in Hong Kong might lead to having tiny flies around. We will always find abt 2 to 3 tiny flies in the room whenever we return back to the room.

- bad sound proofing
You can practically hear sounds from next door. Enough said.

- small little details that matters
Old hangers with shedding flake, rusty basin(on the metal parts) where we do our wash up day & night, shedding wallpaper that required some revamped, stained blanket that wasn't changed for our 5 nights stay.

In conclusion, this is my worst stay by far out of so many countries. In my opinion, with the same amount spend you could definitely get a much better room in Hong Kong. And I will never ever recommend any of my friends or family member to visit this hotel.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank oeneimme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2018 via mobile

This hotel is awesome, location near to mtr for around 3mins walk, 711 is nearby, restaurants are surrounding the areas, and the shopping area just minutes walk away. It's an ideal hotel for family and friends, solo, business or even couple. Room size is just fine compare to the other hotels in Hong Kong. Receptionist and house keeping are helpful.

Date of stay: August 2018
Trip type: Travelled on business
Thank ASH G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2018 via mobile

Stayed here for 3N with my husband. They allow deposit to be "blocked" using credit card hkd1k for 3N

Location: great as it was very near Arygle Centre and the MongKok mtr entrance
this was the only draw.. (8/10)

Room wise: very standard. towards end of the night, i could smell the sewer from my toilet, was quite bad at times.. Had to close the toilet door and spray my perfume

Bed is really hard, not firm type but hard where i could feel the springs poking into my back
but it was still alright for the price

walls are thin.. i could hear when people open and closed/bang their doors

(6/10)

Service: staff werent very helpful
i asked for foot massage reccomendations and staff told me he doesnt know
i googled for a few and asked if any of these were nearby (showing him address of coz) and i googled for those in mongkok
he say he doesnt know at all
doesnt seem care, really
housekeeping was sloppy too
i had left the "Do Not Disturb" light on and was about to get changed when housekeeping pushed my door open without warning
(2/10)

Overall, the only draw is its location

Date of stay: March 2018
Trip type: Travelled as a couple
2  Thank celine g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2017

Room is nice decorated, clean and comfortable. Room is not big but it is not as small as some hotel rooms in Hong Kong. Basin is at outside. Both shower and toilet are separated, but small.

Many eating place, and shopping are around. So, it is very convenience. Very near to Train station and near the airport bus route too. For those on the budget, you can take bus E21 to reach this hotel instead of A21.

Date of stay: November 2016
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank gavinxyz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 January 2017

They required I believe 500HKD for room deposit. We had not gotten our HKD just yet and instead had to put down 100USD (which is more than HKD when converted). The front desk does not speak much English and aren't very welcoming. It is a little hard to find, on google I believe they note this hotel as previously named A Hotel.

Location otherwise was pretty close to the main roads for shopping in Mongkok. The best part of this room is the rain shower, roomy shower with great water pressure. The separate toilet room was not as clean as the rest of the room (corners of it), but still cleaner than the other hotel we stayed at in Hong Kong. Beds are a little hard and the view isn't spectacular. We only stayed a night for our flight out to Taiwan, but it was sufficient enough.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank arrrbooey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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