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Reviewed 4 weeks ago

The Royal Plaza hotel is all about location.

A standard 4* hotel with the usual facilities and room set-ups. Comfortable, clean and very helpful staff. Located right next to a modern shopping centre with all the main brands, a food court and a small supermarket means your stay here is pretty comfortable. We didn't try the in house restaurant opting to eat out instead and experience HK. Beds were large and comfortable, we were low down in the hotel but had no noise issues and the blackout blinds were useful as travelling with a baby.

Its once you step outside you get the full Hong Kong experience so this hotel is all about location.
Across the road is the bird market where the old men of Hong Kong gather to trade song birds, round the corner the flower market and a bit further the gold fish market. Close to Prince Edward Metro station you can get to Central HK in 10-15 mins for touristy things like the peak railway or Man Mo Temple or one station up Sham Shiu Po where you can experience a fabric market which has been fighting the government for nearly 40 years to stay on its spot or the michelin starred Tim Ho Wan restaurant with amazing baked bbq pork buns.

Recommended to book the transfer from airport to hotel as it could be a little hard to find first time on your own. But HK metro system is really easy to use and understand. Staff were happy to extend check out for a few hours when asked and stored our bags until the evening flight we had so we could continue exploring.

If you want a modern hotel with all the facilities that puts you right at the heart of HK life then the Royal Plaza Hotel is brilliant. We'd stay again for sure.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank zuzahandbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this reviewResponded 4 weeks ago

Dear zuzahandbear

Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Warm regards
C.F. Wong


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2019

Stay in Royal Plaza Hotel is a very interesting experience since I have a three times visit to this hotel in Hongkong and always have good services from the staff. the food is delicious and comprises all international gourmet.

Date of stay: May 2018
Thank Achdiat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this reviewResponded 16 January 2019

Dear Achdiat A

Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.

Warm regards
C.F. Wong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2019

Note: this review is for the CLUB. We stayed there for seven nights and would recommend the CLUB for its level of service and facilities. My review does not refer to levels 17 and below at the Hotel as we had little to do with this part of the hotel.

I'd assess the CLUB level as 4.5 stars and from my limited experience with the lower floors, I'd assess the rest of the hotel as being 4 stars.

The food in the CLUB is excellent as are the complimentary drinks and the service from the staff at the CLUB reception.

The beds are very comfortable and the room cleaning is thorough and checked by a supervisor.

The hotel is skewed towards the Asian market, which we are not and that was not a problem for us.They are looking to attract native more English speaking guests and I'm told special prices can be negotiated through the Hotel Office. If you're interested, PM me and I'll give you the relevant email.

Tips:
1. book the CLUB
2. when you arrive don't queue at the ground floor reception, go directly to level 19 where the CLUB check-in is
3. if you have a lot of luggage arrange to have it brought up to your room (strangely, there is no lift between levels 18 and 19, only a few stairs)
4. use the shuttle bus and its three convenient stops to get from Mong Kok
5. enjoy the two-hour afternoon tea in the CLUB
6. leisurely unwind over over the hot/cold finger food in the evening
7. and, for breakfast, if you want eggs prepared fresh that can be done too - just ask.

Room tip: See above.
Date of stay: January 2019
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank rosieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this reviewResponded 14 January 2019

Dear rosieb

Thank you for sharing your impressions with us following your recent stay at Royal Plaza Hotel. We are delighted that overall you were pleased with the location and that you were happy with the guest room.

We look forward to welcoming you to Royal Plaza Hotel again in the near future.

Yours sincerely
C.F. Wong

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Reviewed 13 January 2019 via mobile

Royal Plaza is a hotel that went above and beyond for their guests. The price for the hotel isn't cheap but it was the cheaper one among the 5 star hotels. Nevertheless, the rooms, amazing service rendered, and the staff was what made the price a little more worth it.
This hotel has a great location and the airport express shuttle also reaches their doorstep. Bell staff are so ready to help their guest load/unload their luggages and it was from that very point that we felt so welcomed. C/I took a short while but we were swiftly c/i and our luggages were sent up to us. We were also celebrating my friend's birthday and when I emailed the staff, they gladly provided a cake for us to celebrate with my friend!

The cleanliness and upkeep of the room and bathroom was great, keep up the great work!
Gym is big but always packed, which is a bit of a turn off. Staff were always readily at the counter to welcome guests and offer lockers. Sometimes I've to wait a little to use a certain equipment.

One of the nights, my friend called to report a lost of item from the room, and they sent a staff to help us look for the item in the room which was subsequently found.

Thank you Royal Plaza and all the staff for the great hospitality and service!

Date of stay: January 2019
Trip type: Travelled with friends
Thank ewongwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this reviewResponded 14 January 2019

Dear ewongwt

Many thanks for your excellent review! It is great to know that you enjoyed all aspects of Royal Plaza Hotel. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays.

Kind regards
C.F. Wong

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Reviewed 12 January 2019 via mobile

It was nice stay at Royal Plaza Hotel. The hotel has hot pool which very convenient to relax. It also close to Mongkok East Station and Prince Edward Station. The hotel also connected to the malls, which makes easier to find food. And it's also close to ladies market. Overall good stay and great time we had in Royal Plaza Hotel.

Date of stay: October 2018
Trip type: Travelled with family
Thank Kcint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eBusiness_Team, General Manager at Royal Plaza Hotel, responded to this reviewResponded 13 January 2019

Dear Kcint

Thank you very much for taking the time to write such positive comments about Royal Plaza Hotel. We are delighted to know you enjoyed your time with us in Hong Kong. We look forward to welcoming you back to Royal Plaza Hotel very soon.

Please do not hesitate to contact me the next time you are planning on coming to Hong Kong, so I can assist you with your reservations.

Yours sincerely
C.F. Wong

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