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Reviewed 16 January 2019

We came here for 2 nights with a baby, and were upgraded to a Sky room upon check-in, which was a nice surprise. Staff are super nice and helpful. They provided a baby cot that was the perfect size for the baby to sleep comfortably. The room is huge and clean, with all the amenities (sofa, desk, coffee machine, safe, iron...). Beds are very comfortable (you can even ask for different types of pillows), toilet super spacious, and from the window we had beautiful views of the swimming pool and the harbor.

The hotel is just 200 metres from an entrance to East Tsim Sha Tsui metro station, and 10 minutes walk from Hung Hom station if you are coming by train. With lots of restaurants and shopping nearby, it's just next to the harbor for amazing pictures and a short walk to the Star Ferry.

Breakfast buffet was very nice, with plenty of different options and very tasty.

The best part is the outdoor swimming pool in the 18th floor, heated to the right temperature, not too hot or cold, and with a small jacuzzi next to it, perfect place for relaxing and enjoy the sun with a nice view. The changing rooms are also excellent with sauna, jacuzzi and "experience showers". You can burn some calories in the gym or, for an extra fee, get a spa/massage treatment.

As usual in most places in Hong Kong, AC temperatures are near freezing all around, but it was nice that we could turn the AC off in the room to have some normal human temperatures, and most importantly, that it stayed off (unlike other places).

Restaurants in the hotel are very expensive. But there are many restaurants nearby, so no problem.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank C3584APantonior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 5 weeks ago

Dear C3584APantonior

Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2019

The staff and accommodations were amazing. The concierge level staff are the best. Food options are plentiful and everyone there has a smile on their face eager to help! My go to place every time I am in Hong Kong.

Date of stay: January 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Road01160352371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 16 January 2019

Dear Road01160352371

Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2019

Close to everything you need and just a short walk to the bay which is extremely cool at night. Love Sabatini for great Italian food. They do not take Discover cards (which is true of most all of China and Hong Kong) so be sure to take a Visa or Mastercard.

Date of stay: January 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank jet420band
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 16 January 2019

Dear Connector28753727296

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2019

It was great! A little expensive but great service! Thank you for taking care of me. I will see you again next January! Happy New Year and I hope it is a great one for everybody! Thanks again!!!!!!!!!

Date of stay: January 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank GrandTour51167567480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 16 January 2019

Dear GrandTour51167567480

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2019

Clean & good staffs of hotel although the cost seems a little high. It is good for private show in the hotel because the location of the hotel is good and good access to Trade Show venue via MTR lines.

Date of stay: January 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank NorthStar44203103573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 15 January 2019

Dear NorthStar44203103573

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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