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Reviewed 16 January 2019

We were already in good form arriving at the Metropark, having broken our long journey with a rest stop in Dubai, and enjoyed a painless transfer from the airport.
Then things got better.
We were greeted at the desk by Simon who offered us terrific value on an upgrade from the small room we’d booked looking inland at tenement blocks to a 26th floor suite with a magnificent view over Victoria Harbour, and a grandstand seat for the (international) New Year fireworks display.
We had “Welcome” drinks, breakfasts and some New Year bubbly thrown in, - working out at a better total price than we would have paid for a premium room online.
It wasn’t just the value, though, that made us love the hotel. We were a bit under par from the effects of the Irish winter before we came away, so we didn’t manage to record the names of all the excellent staff, for whom nothing was too much trouble.
We enjoyed the city, but we were glad of the advice some friends had given us that, despite its location just south of the Tropic of Cancer, it could be cold in January. Climate control in our room, though, was efficient and we were comfortable and happy throughout our three-night stay. The business centre arranged a great evening out for us and helped us plan safe and economical transport
Breakfast was OK, rather than excellent, but that’s only a trivial quibble. For location and convenience; comfort and cleanliness; but most of all for service and hospitality, this is where we’ll be staying if/when we’re next in Hong Kong

Date of stay: December 2018
Thank kittyandbill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Director of Sales at Metropark Hotel Causeway Bay Hong Kong, responded to this reviewResponded 17 January 2019

Dear kittyandbill,
I am most thankful to you for choosing Metropark Hotel Causeway Bay and for your kind recommendation. Nothing pleases us more than receiving such positive feedback.We were delighted that our guests had an impressive memories of our hotel during the trip. Our team is passionate about providing each guest a memorable experience and so we are always thrilled to receive such positive feedback. At our hotel, we never sit still and always strive to improve ourselves. Feel free to get in touch with me directly should you need assistance for future reservation. Hope to welcome you again soon.
Best regards,
Jeremy Wong
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2019

I travel frequently on business and this is the hotel I look forward to returning to the most. Location by Victoria Park, with Electric Road and MTR nearby, comfortable rooms with fantastic views, amazing rooftop pool, delicious buffet breakfast, nice bar, but it is especially the friendly, helpful staff (at all levels) that bring me back. Always my first choice in Hong Kong.

Room tip: Book harbour view especially if you're going to be spending time working in your room (as I do).
Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank DSSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Director of Sales at Metropark Hotel Causeway Bay Hong Kong, responded to this reviewResponded 15 January 2019

Dear DSSJ,
Thanks for your great review and your recommendations. It’s wonderful to know what a great stay you had! The team here are so flattered by your comments and they serve as a great source of encouragement in our ongoing quest for continuous improvement. Please reach out to us for your future visits. Hope to welcome you again soon.
Best regards,
Jeremy Wong
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2019 via mobile

We had a two week stay for a family wedding, four adults and a ten year old. Unanimous opinion was ‘excellent’ with everyone commenting on the courtesy, professionalism and helpfulness of the staff.
The rooms were a reasonable size for Hong Kong and we negotiated a free upgrade to harbour view, which was particularly good as we could watch the new year fireworks from our window.
The location is good for MTR and tram. There is a free shuttle bus H3 that takes you from the Airport Express station to the hotel and back again. Very useful when you had as many cases as we did. Also a hotel bus that runs you in to central if needed.
We were spoiled for choice with nearby restaurants and didn’t eat in the hotel. I did check out the buffet breakfast one day and it looked very good.
In 2017 we stayed in the sister hotel in Mon Kok which we also enjoyed. There we were offered a fantastic upgrade offer to an executive room with breakfast, cocktails and afternoon tea. The equivalent upgrade was too expensive at the Causeway Bay hotel. The Causeway Bay hotel is probably a little less spacious than its Mon Kok equivalent in terms of public areas...not too many places to wait for friends.
We will certainly stay at a Metropark hotel again. Thank you to all the staff.

Date of stay: January 2019
Trip type: Travelled with family
Thank JB3D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Director of Sales at Metropark Hotel Causeway Bay Hong Kong, responded to this reviewResponded 15 January 2019

Dear JB3D,
Thank you very much for your wonderful review. We are glad that you find most of the elements you need at our hotel and you stay with us was an enjoyable one. Our staff are so proud of your compliments on the service provided. We hope to welcome you again soon!
Best regards,
Jeremy Wong
Director of Sales & Marketing

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Reviewed 8 January 2019

I really enjoyed my two night stay here - my harbour view room offered gorgeous views of Victoria Harbour, was clean and spacious, and the staff were efficient. Great value for money - I would definitely stay here again. It was a great introduction to Hong Kong!

Date of stay: January 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank MargHDod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Director of Sales at Metropark Hotel Causeway Bay Hong Kong, responded to this reviewResponded 9 January 2019

Dear MargHDod,
Thanks very much for your great comments. We are pleased to hear how much you enjoyed your stay with us and found our benefits of such a great value. Hope to welcome you again soon.
Best regards,
Jeremy Wong
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2019

1) Check-in was fast and they provided us a ticket for a complimentary drink (alcohol included) at the hotel's bar.
2) MTR is located just down the street (1-2mins walk)
3) Convenient transport to and from the Airport : Take bus A11 (HKD40/pax) and it'll drop off just across the street from the hotel. The return bus to the airport is just outside of the hotel.
4) Complimentary fruits were provided upon check-in and they even gave us a small bottle of wine for new year's celebration, since we were staying there over the new year.
5) Hotel staff were friendly and able to assist us on our queries.
6) Rooms were definitely spacious for 2 pax as compared to other hotels. We heard that the rooms were relatively small in HK, but this was definitely much better than expected.
7) Room and toilet were generally clean.
8) There were many eateries nearby (Starbucks and MacDonald are just 5mins walk)
9) Rooftop pool was close as it was winter, but the view from there is wonderful. Should definitely go there at night to take a couple of beautiful shots.
10) Overall, had a pleasant stay and will definitely recommend this place to others.

Room tip: City view, high floor for the best view of HK
Date of stay: January 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Vithya T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropark C, Director of Sales at Metropark Hotel Causeway Bay Hong Kong, responded to this reviewResponded 9 January 2019

Dear Vithya T,
Thanks for your great review and your recommendations. It’s wonderful to know what a great stay you had! The team here are so flattered by your comments and they serve as a great source of encouragement in our ongoing quest for continuous improvement. Please reach out to us for your future visits. Hope to welcome you again soon.
Best regards,
Jeremy Wong
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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