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All reviews prince edward mtr ladies market mtr station walking distance fa yuen street renovated room side entrance airport bus standard room flower market strategic location nathan road the hotel staff dim sum stayed for nights pleasant stay mainland china
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Reviewed 7 January 2019 via mobile

Nice renovated hotel. Clean and great services. The hotel near to shopping mall and food stall. Not recomended for westerner because the room ceiling is about 2 meter. Overall, need to try. No wonder this hotel gain the tripadvisor award

Date of stay: January 2019
Trip type: Travelled with family
1  Thank adimuljadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomersCare, Manager at Metropark Hotel Mongkok, responded to this reviewResponded 7 January 2019

Dear Guest, Thank you for recent stay at Metropark Hotel Mongkok and sharing your fabulous experience with us. We are very glad to hear that your stay is thoroughly enjoyable and everything at the hotel has met your expectations. Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.

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Reviewed 4 January 2019

I stayed at this hotel over the Christmas holidays for 2 weeks. The location is great, close to the MTR and lots of places to eat around the area. I booked the premier room, which is bigger than the standard room and it was nice and quiet. The room is clean and modern. Wifi works fine and I didn't encounter any issues. The only thing is that the elevators are a bit slow and lots of people use them especially during the day around check in and check out times. Other than that I have no complaints. The hotel is a good value for the money given its central location.

Date of stay: December 2018
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomersCare, Manager at Metropark Hotel Mongkok, responded to this reviewResponded 5 January 2019

Dear Guest, Thank you for recent stay at Metropark Hotel Mongkok and sharing your fabulous experience with us. We are very glad to hear that your enjoyable stay with us.Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. We will keep providing the qualified product and service. Thank you for choosing Metropark Hotel Mongkok and we look forward to welcoming you again in the future.

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Reviewed 2 January 2019 via mobile

방음이 정말 최악이네요. 왜 방안의 문이 다른 객실과 연결되어 있는지 비록 잠겨있긴 하지만 굉장히 불안감을 주네요. 홍콩사람도 불친절 하지만 호텔은 최소한의 친절함을 기대했는데 영어로 의사소통도 원할치 않고 이게 호텔이 맞나 싶습니다. As like the another hotels in hongkong, it also have a small room, I can understand that. But what I wanna to complain is the soundproof.
I can hear the television sound of the next room clearly. And this room has a door may be connect to the next room directly, can you believe this? even it’s locked, I was so worried about the security of my room.
And there is no heater system in the room. even the room temperature was cold for us.
I was so disappointed in this hotel room. I would not stay this hotel again ever.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank younglin_jin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomersCare, Manager at Metropark Hotel Mongkok, responded to this reviewResponded 3 January 2019

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the sound proof, Hotel will look into the comment in the room to provide staying comfort for our guest. Hope you could come back again and give us the opportunity to better serve you in the near future.

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Reviewed 24 December 2018 via mobile

check in after visit from Macau around 4pm. check in was easily and staff was professional. there are 2 lift lobby with 2 lifts at both end of the hotel. timing for lift to arrive is reasonable although lift can be rather small. room is much smaller compared to metropark at kowloon. 2 free bottles of water and 2 soft drinks in the fridge were provided. not much of a view as located within a residential and commercial area. surprising noise insulation for room is quite good although located next to a busy road. air condition is good and responsive. toiletries is a let down as compared with metropark kowloon as did not provide shaver and comb. gym is awesome as there are 3 treadmill, 1 cycle station, 1 vertical "stepper" and weights available. towel and water are provided.
location wise, it is super convenient as mtr station prince edward is a 5 minutes walk. lots of buses outside the hotel.
there are lots of places for food around and within walking distance there are tons of area to shop and explored.
for service of staff will be at least a 4, cleanliness will be 4, location will be 4.5 and room overall will be a 3. still is a value for money hotel to stay in.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank sam0nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomersCare, Manager at Metropark Hotel Mongkok, responded to this reviewResponded 24 December 2018

Dear Guest, Thank you for your review regarding your recent stay at Metropark Hotel Mongkok. We are delighted that our hotel location had bring you convenience to explore Hong Kong. There have alot of restaurant are nearby the Hotel. We'd like to see you are satisfied with our services and the stay at our hotel. Your valuable comment and suggestion were important to us for the improvement of customer services and the quality. We will keep providing the qualified product and service. Welcome to choose our hotel again!

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Reviewed 21 December 2018 via mobile

Location short walk to mtr station. Direct airport bus A21 stops in front of hotel. Service of front desk staff and housekeeping exceeds our expectations. Room size is decent, toilet well kept. Only downside is poor soundproofing. We couldn't sleep well for 1st nights due to late night laughing and chatting sounds next door. Requested change of room and the hotel acceded to our request promptly. Housekeeping staff even came to our new room to return us the medication that we had forgotten and left in the previous room's fridge. Thankful for the service rendered.

Date of stay: December 2018
Trip type: Travelled with family
Thank xiaoheibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomersCare, Manager at Metropark Hotel Mongkok, responded to this reviewResponded 23 December 2018

Dear xiaoheibi
Thank you for recent stay at Metropark Hotel Mongkok and sharing your fabulous experience with us. We are delighted that our hotel location had bring you convenience to explore Hong Kong. Moreover, we are very glad to hear that your stay is enjoyable and met your expectations. Regarding to room size, Hotel offers various types of rooms in different sizes to accommodate a wide range of traveling preferences. Besides, hotel will look into the comment for sound proof in the room to provide staying comfort for our guest. Look forward to welcoming you and your family back to the Metropark Hotel Mongkok in near future.

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