I stayed at BP International Hotel for one night, and my experience was not what I expected from a 4-star hotel. Check-in was quick and straightforward, which was a good start. However, my room was located at the farthest end of the hallway, which was very inconvenient, especially when lugging heavy suitcases. It felt like I was put in the least favorable room despite not knowing if the hotel was full.
Upon entering, I was greeted by a strong, unpleasant smell of pee in the room, which made me feel nauseous. I went straight back to the front desk to complain, and initially, they suggested I wait for a cleaning lady. I refused, as there was no way I would stay in a room with that odor. They eventually agreed to change my room. The new room was basic at best—definitely not up to 4-star standards, more like a budget two-star setup.
One positive was the powerful shower, which was a nice touch. The hotel provides basic amenities like toothbrushes and cotton buds, but surprisingly no hair conditioner, which felt like a surprising omission for a 4-star property.
The bed was quite hard, which is common in many Asian hotels, so it wasn’t entirely unexpected. I managed to get some sleep, but it wasn’t particularly comfortable. Breakfast offered a wide selection, which was appreciated, but the setting was misleading. The “Cafe in the Park” overlooks a busy street with passing cars, not a park, which felt a bit disappointing. On a brighter note, the waiter in the breakfast area was very welcoming and sweet—his excellent service was a highlight of my stay.
Overall, my experience fell far short of what I would expect from a 4-star hotel. The room issues, basic furniture, and misleading aspects left me quite disappointed.
