Check in and check out were both really smooth. There are buttons to easily tell the staff whether you want your room to be cleaned or whether you want it to be left alone. Rooms are cleaned well and fast
Sufficient towels and pillows. Good water heating system, and our room had a bathtub. Wifi in the rooms works well
TV only has news channels for some reason. The door is really heavy. To get to your room floor, you need to tap your room card on the lift first. Somehow no one told us, or other patrons as well, so we all suffered the same thing for a while
Staff are always eager to open the main hotel doors for you
Location is very convenient to MTR. Surrounding areas has a lot of food and convenient stores, along with pharmacies.