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Jaime E

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1.0 of 5 bubblesReviewed 5 Aug 2024
My stay at the B P International was terrible. The beds were extremely hard, making it impossible to get a good night’s sleep. The reception staff were horrible and very unhelpful. I was deceived about the prices; I was told that payment would be made at the hotel, but they charged me for one night a week before my arrival without any notice. They even threatened to cancel my reservation if I didn’t pay immediately. Also I book a room for three persons and i got a room for two, and supplementary room. Overall, it was a highly disappointing experience and I would not recommend staying here.
Date of stay: August 2024
Room Tip: I highly recommend you to book another hotel
Trip type: Travelled on business
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (1,966)
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Reviewed 6 June 2024

All good and suitable for the family.
Just a quick question, when will you release the incident charges from my credit card back? I have been check out since 25 May 2024 the charges is still on hold. Please advise, I was told that it should be 2 weeks after checked out.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nurse S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 June 2024 via mobile

Okay for short stay. The location is good , 5 minutes walk to metro. Lots of restaurants around the hotel. Facilities in the room is out dated, the hair dryer is back to the 70’s! The air conditioner is extremely cool. The bed is moderate firm. No electric sockets close to the bed

Room tip: Ask for high floor and Kowloon Park view. As there are so many rooms on each floor, probably ask for close to the lifts are better.
Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank wandererc2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 May 2024 via mobile

Check in and check out were both really smooth. There are buttons to easily tell the staff whether you want your room to be cleaned or whether you want it to be left alone. Rooms are cleaned well and fast

Sufficient towels and pillows. Good water heating system, and our room had a bathtub. Wifi in the rooms works well

TV only has news channels for some reason. The door is really heavy. To get to your room floor, you need to tap your room card on the lift first. Somehow no one told us, or other patrons as well, so we all suffered the same thing for a while

Staff are always eager to open the main hotel doors for you

Location is very convenient to MTR. Surrounding areas has a lot of food and convenient stores, along with pharmacies.

Room tip: Tap your card on the inside of the lift to get to your room floor
Date of stay: May 2024
Trip type: Travelled as a couple
Thank pencils_create
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2024

At first I didn't like hotel atmosphere but the exceptional service provided by Christina(front desk) completely changed my outlook. Hotel is within walking distance to shops, eateries, metro, bus stop for bus lto airpor),, Nathan Road,night markets, etc. Loved everything about my room (24th floor). Thank you to the ladies for cleaning room daily, UG team (lady with glasses who taught me the use of coffee machine lol), Concierge team. I thoroughly enjoyed my stay here and will definitely return. I understand hotel will give you a discounted rate should yoi choose to return again for another visit. I hope to return again.

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DIna L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BPI HK, Marketing at B P International, responded to this reviewResponded 28 March 2024

Thank you for taking the time to share your experience with us. We are very pleased that you had a great time with us and that you enjoyed your B P International. It is a pleasure to know that our location, attentive services and the dining options make your stay unforgettable.

Moreover, we are delighted to hear the positive comments about our team, your review is highly appreciated and will be shared with my colleagues.

Once again, thank you for your valuable feedback and looking forward to welcoming you back in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2024

The bedroom and bedroom were clean, however the small bathroom looks a little dated. I had no issue with the bed or pillows, but my picky spouse said the bed and pillows were too hard for him. The bed seemed short. I'm 5 ft 1 in and my feet were at the end of the bed. My picky husband said he could hear the plumbing during the night, however I slept like a log and never heard anything. Amenities included fridge and bottled water was replenished daily. The bathroom provided a comb, toothbrush/paste, shower cap, q-tips and cotton pads. Bathroom was shower stall with toilet and sink-no room for 2 people to be in there at the same time. The buffet breakfast which we purchased with the nightly stay was excellent. Asian and North American food items, so much to choose from. We had the seafood buffet which was on special for $298 HKD instead of $548 was outstanding. When we left the hotel for the airport, my husband was hoping for a larger taxi to accomodate our 4 suitcases (2x carryon, medium and a large). The bellhop was kind enough to call a larger taxi out of the lineup and have them go to the side of the hotel for us. Apparently, the protocol is for customers to take the first taxi available in the lineup. The location was excellent, as we ended up walking to many sites in the area. We chose to keep our sightseeing simple, as we just finished a cruise. We could easily walk south to the harbour in 20 minutes, or west to a shopping area. The rapid transit stations were nearby. The price and location was right and I would go back again.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Denise D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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