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Kay Lam
Singapore, Singapore

Nice overall

5.0 of 5 bubblesReviewed 30 May 2024via mobile
Check in and check out were both really smooth. There are buttons to easily tell the staff whether you want your room to be cleaned or whether you want it to be left alone. Rooms are cleaned well and fast

Sufficient towels and pillows. Good water heating system, and our room had a bathtub. Wifi in the rooms works well

TV only has news channels for some reason. The door is really heavy. To get to your room floor, you need to tap your room card on the lift first. Somehow no one told us, or other patrons as well, so we all suffered the same thing for a while

Staff are always eager to open the main hotel doors for you

Location is very convenient to MTR. Surrounding areas has a lot of food and convenient stores, along with pharmacies.
Date of stay: May 2024
Room Tip: Tap your card on the inside of the lift to get to your room floor
Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,966)
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13 - 18 of 1,966 reviews
Reviewed 26 March 2024

At first I didn't like hotel atmosphere but the exceptional service provided by Christina(front desk) completely changed my outlook. Hotel is within walking distance to shops, eateries, metro, bus stop for bus lto airpor),, Nathan Road,night markets, etc. Loved everything about my room (24th floor). Thank you to the ladies for cleaning room daily, UG team (lady with glasses who taught me the use of coffee machine lol), Concierge team. I thoroughly enjoyed my stay here and will definitely return. I understand hotel will give you a discounted rate should yoi choose to return again for another visit. I hope to return again.

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DIna L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BPI HK, Marketing at B P International, responded to this reviewResponded 28 March 2024

Thank you for taking the time to share your experience with us. We are very pleased that you had a great time with us and that you enjoyed your B P International. It is a pleasure to know that our location, attentive services and the dining options make your stay unforgettable.

Moreover, we are delighted to hear the positive comments about our team, your review is highly appreciated and will be shared with my colleagues.

Once again, thank you for your valuable feedback and looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2024

The bedroom and bedroom were clean, however the small bathroom looks a little dated. I had no issue with the bed or pillows, but my picky spouse said the bed and pillows were too hard for him. The bed seemed short. I'm 5 ft 1 in and my feet were at the end of the bed. My picky husband said he could hear the plumbing during the night, however I slept like a log and never heard anything. Amenities included fridge and bottled water was replenished daily. The bathroom provided a comb, toothbrush/paste, shower cap, q-tips and cotton pads. Bathroom was shower stall with toilet and sink-no room for 2 people to be in there at the same time. The buffet breakfast which we purchased with the nightly stay was excellent. Asian and North American food items, so much to choose from. We had the seafood buffet which was on special for $298 HKD instead of $548 was outstanding. When we left the hotel for the airport, my husband was hoping for a larger taxi to accomodate our 4 suitcases (2x carryon, medium and a large). The bellhop was kind enough to call a larger taxi out of the lineup and have them go to the side of the hotel for us. Apparently, the protocol is for customers to take the first taxi available in the lineup. The location was excellent, as we ended up walking to many sites in the area. We chose to keep our sightseeing simple, as we just finished a cruise. We could easily walk south to the harbour in 20 minutes, or west to a shopping area. The rapid transit stations were nearby. The price and location was right and I would go back again.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Denise D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 February 2024

Just spent 10 nights at BP International hotel and was very happy with my choice .. check in was seamless and reception desk staff were very friendly ! Room on 23rd floor with great views over Kowloon Park to the waterside .. great location for getting around HK and would certainly recommend to anyone visiting…

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Philip H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BPI HK, Marketing at B P International, responded to this reviewResponded 28 March 2024

Thank you for taking the time to share your experience with us. We are very pleased that you had a great time with us and that you enjoyed your B P International. It is a pleasure to know that our view, convenient location and attentive services make your stay unforgettable.

Moreover, we are delighted to hear the positive comments about our team, your review is highly appreciated and will be shared with my colleagues.

Once again, thank you for your valuable feedback and looking forward to welcoming you back in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2024

This is my 2nd time staying in this hotel after 10 years or so.
With a family of 4, we chose the bunk beds family room.
Check in and Check out process were swift.
Room is clean and provided with amenities such as water kettle, hair dryer. Complimentary toiletries are also provided.
Water bottles were topped up everyday and short waiting time for lifts.

This hotel is great in terms of location, few minutes walk to Jordon MTR and about 8 minutes walk to Tsim Sha Tsui.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank paulynyyy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2024

When we arrived there’s no one to assist us on our luggages then during check-in the receptionist is not welcoming, he didn’t smile or greet at all and he looks irritated while talking to me. He asked if I will pay either cash or card, I was surprised because days before our arrival I already received a message from my bank that they already debited my account so I showed to him the message but he was not convinced so i checked again my balance and it’s debited so that’s the only time that he mentioned that they freeze my payment but did not authorize it yet, it would be a smooth transaction if he asked for my card right away to authorize the transaction and not asked me if i will pay by cash or card.

Date of stay: January 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank House F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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