We have made a reservation since Nov 2023 for our stay in this hotel from 07 - 12 March 23 .
Ms Connie from the Reservation dept was always very prompt on replying email. Thank you for being so professional and helpful to us.

Have also meet up with Ms Joanne on our arrival day . She have assist us with the checkin ( 3 rooms ) and even being considerate that to arrange 2 rooms on the same floor for us ( easy access )

Both Jammy and Kevin also have been assisting us with vehicle arrangement during our stay.

Your team have made our trip in HongKong a very enjoyable one !

Stayed here 21 Nov for 4 nights.

We cannot understand why we were only given ONE keycard when there were 2 of us staying in a room. We booked 2 rooms and same treatment. This is the first such treatment I’ve encountered after so many years of traveling. The staff there couldn’t explain too - only answered us saying it’s a management decision.

Rooms were okay, clean and recently renovated.

Location is good. Very convenient, be it for food, MTR, shopping and drinks.

Receptionist mostly only communicate in Chinese, so it’s not so a choice for foreign nationalities,

I've stayed in this hotel well over 5 times already. The newly renovated rooms are well worth its price and everything is so clean and new. I love the size of the TV, and that it has a Netflix feature, plus I can easily connect my switch to it. The smart feature "Yue yue" is also very cute- definitely played around with the voice commands quite a bit. Lastly, I've come to recognise the staff and they have always politely and efficiently checked us in every time. My one complaint would be the few days I've booked the hotel while renovation construction was going on and it was quite disruptive to my sleep, but overall one of my favourite boutique hotels in Hong Kong so far, I'll definitely be back again soon. Thank you!