We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Excelsior, Hong Kong
Nearby Hotels
Cordis, Hong Kong(Hong Kong)
US$277
US$182
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
US$145
US$112
Novotel
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Hotel ICON(Hong Kong)
US$337
US$200
Hotel ICON Official Website
View Deal
  • Free Wifi
  • Pool
US$196
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$196
US$142
Trip.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
The Royal Garden(Hong Kong)
US$165
US$124
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$147
US$111
Agoda.com
View Deal
  • Restaurant
  • Room Service
US$196
US$167
Agoda.com
View Deal
  • Free Wifi
  • Pool
Eaton, Hong Kong(Hong Kong)
US$129
US$106
Agoda.com
View Deal
  • Free Wifi
  • Pool
Dorsett Mongkok Hong Kong(Hong Kong)(Great Value!)
US$107
US$79
Hotel Direct
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (2,745)
Filter reviews
2,745 results
Traveller rating
990
1,247
409
68
31
Traveller type
Time of year
LanguageAll languages
More languages
990
1,247
409
68
31
Show reviews that mention
All reviewsdickens barcauseway bayworld trademandarin oriental groupegg tartsharbour viewrooftop barvictoria parkexcellent locationbit datedexecutive floortimes squarebusiness tripbusiness hotelshopping areatop floormtr station
Filter
Updating list...
17 - 22 of 2,745 reviews
Reviewed 3 weeks ago

I'm very happy to have chosen this hotel. It was very clean, comfortable, quiet and had great service. I was only here briefly and didn't have much of a chance to look around so I can't comment much on the surrounding area.

  • Stayed: April 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Lee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this reviewResponded 3 weeks ago

Dear Lee J

Thank you for choosing us! Glad you enjoyed the room and our services. In fact, we are right in the middle of Causeway Bay, a dining and entertaining district popular for locals and travellers. There are lots of shopping malls including Times Square, Hysan Place and Sogo. Please come again and explore more. You'll love it.

Look forward to welcoming you again.

Warm regards
Wings Mok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This time I tried to stay at Hong Kong site attending the Houseware Fair. The Hotel is very convenient located.in order to reach the Hong Kong Convention Center but als ideal located for Shopping etc.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bernd E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear Bernd E

Thank you for staying with us on your business trip. We hope you enjoyed the time with us.

Our hotel is ideal both for business and leisure, so in your next trip to Hong Kong for your personal enjoyment, we hope to have a chance to serve you again.

Warm regards
Wings Mok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

i travelled and stayed in this hotel as a business traveller, location is good, like the shuttle service to HK station which allows me to get to and fro the airport. Convenient location, during night time there are some food establishments nearby that you can have to fulfill your food cravings.

Location is about 5mins walk to Causeway Bay MTR, near to SOGO for those who like to shop , as well as SASA. Hotel quality is good, just alittle old, but it is still ok

The only thing to improve is the in-room TV entertainment, tv system is pretty old.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank QuakYongSheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear QuakYongSheng

Thank you for staying with us, and recommending us here. We are glad you enjoyed your time here, and sincerely hope that we will have a chance to serve you again in the future.

Warm regards
Wings Mok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Love exclesior hotel causeway Bay. Location is the best. Superior room I stayed in was comfortable and room is quite big. Clean !!!!! Pillows are comfortable too.
Easy access to Sogo and Times Square and many eateries shops

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Goh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear Goh P

Thank you for choosing to stay with us. Glad you enjoyed it.

Hope to serve you in your next visit to Hong Kong.

Warm regards
Wings Mok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I really enjoyed staying at the Excelsior, it was recommended by travel agent, great choice. We upgraded to Executive room and had breakfast, traybakes and alcohol included. Great experience, will return

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank 640weekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PR_ManagerHKG, Public Relations Manager at The Excelsior, Hong Kong, responded to this reviewResponded 4 weeks ago

Dear 640weekender

We are happy to know you enjoyed your stay. Thank you for sharing here.
We hope to see you in your next visit!

Warm regards
Wings Mok
Director of Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews