We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,511)
Filter reviews
1,511 results
Traveller rating
777
583
112
22
17
Traveller type
Time of year
LanguageAll languages
More languages
777
583
112
22
17
Show reviews that mention
All reviews wellington street great location boutique hotel lan kwai fong the mid level escalators signature room fruit market hong kong station airport express central district queens road ifc mall portable wifi executive room restaurants and bars pocket wifi wet market
Filter
Updating list...
17 - 22 of 1,511 reviews
Reviewed 15 January 2019

Simple to find, 400 metres from Central Station, modern, clean, and exquisitely and simply decorated, the Butterfly was perfect for our one night in Hong Kong. The staff helped us get taxis, looked after our bags until the next night, and the room was simply perfect - on the 25th floor as well, so a fair view. TWO aircon units and a humidifier in our room ensured maximum comfort and the huge bed and crisp bedding made sure we had a great nights sleep. A large modern bathroom with an excellent shower and superb decor reminiscent of a top spa, and loads of top notch toiletries. It wasn't the cheapest, but it was right in the middle and there was simply nothing wrong with it at all. You could have paid a lot more and still been perfectly happy. We would have been happy staying there much longer. Excellent.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank shaunsouthern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, 前廳部經理 at Butterfly on Wellington, responded to this reviewResponded 5 weeks ago

We are so glad to learn that you enjoyed your stay with us. Thank you so much for the kind compliments on our hotel and my team. It is so encouraging for us to keep up the momentum to strive for best for our valued guests like you.

Once again, thank you for your recommendation and we look forward to seeing you again perhaps in the not too distant future.

With warm regards,

Cherrie Ng
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2019

Thank you for a pleasant overnight stay in Hong Kong. Staff was very polite, helpful and responsive. When I emailed to say of our late night arrival, we received a prompt and assured reply from your staff that our message was noted. When we arrived, we were not only upgraded to a higher level, but a bigger room as well! That was a PLUS POINT. So thank you for a great experience, we wish we could have stayed a little longer to enjoy more of your hospitality.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Odyssey19992390921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, 前廳部經理 at Butterfly on Wellington, responded to this reviewResponded 15 January 2019

Thank you for taking the time to provide your review.

We are pleased to read that you have enjoyed our upgraded room. Thank you very much for taking the time to write about us and giving us a 5-star rating, I cannot ask for such a great description of our product, facilities, and service. I will most definitely share your comments with my team who will be very pleased to learn about your great words.

Once again, thank you for taking the time to post such a positive review, and we hope you will honor us with another visit should your travels bring you back to HK.

Regards

Cherrie Ng
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2019

Perfect location. Nice boutique hotel. Cramped but better than expected. Restaurants were easy walk to as the MTR for easy commute. The bed is not good for people with back issues. Nespresso Coffee at reception area was available, so that was a good to start for the morning.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank turtlespeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, 前廳部經理 at Butterfly on Wellington, responded to this reviewResponded 15 January 2019

Thank you for your stay at Butterfly on Wellington and your subsequent posting of your experience in our hotel.

We feel deeply concerned about the bed issues that you brought to us, thus your experience at the Hotel was somehow affected. We shall definitely look into the improvement plans accordingly.

Again, thanks for choosing Butterfly on Wellington as your choice of accommodation in Hong Kong. We look forward to welcoming you back many times in the near future.


Yours sincerely
Cherrie Ng
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2019

Very impressed with the rooms! Spacious and lots of storage spaces although these spaces could have been reduced and another bed added. Felt like a 5 star hotel although there wasn't hotel facilities eg pool or gym but that's not important to me. Staff were polite and helpful. The hotel is clean and very comfortable. Although there was ongoing surrounding construction, the sound proof was very good. Reception area was comfortable. In the morning, there is a Nesspreso machine and cookies. Surroundings was full of eateries and buzzing with activities. The hotel is 10 min walk (mainly covered walk way) from the Airport Express station via IFC mall. Only negative point is the water pressure in the shower area. It was low. Hope the maintenance can look into it.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Buttercarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, 前廳部經理 at Butterfly on Wellington, responded to this reviewResponded 10 January 2019

Thank you very much for taking the time to share your review with us recently and I am delighted to learn that you enjoyed your stay at Butterfly on Wellington.

Your comments regarding the water pressure were also noted. In fact, we are currently looking into ways for improvement. Please accept my apologies for any inconvenience caused to you.

In the meantime, may I take this opportunity to wish you Happy New Year.


With warm regards,

Cherrie Ng
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2019 via mobile

We have stayed st Butterfly on Wellington many times over the past few years and have always enjoyed our stay. The rooms are tastefully appointed and well equipped. The beds are good. And the staff are extremely friendly and helpful. The hotel is very central located and within walking distance of the airport express station. It is right next to the mid-levels escalator.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank garypZ6002VF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Butterfly_Hotels, 前廳部經理 at Butterfly on Wellington, responded to this reviewResponded 9 January 2019

We are so glad to learn that you enjoyed your stay with us. Thank you so much for the kind compliments on our hotel and my team. It is so encouraging for us to keep up the momentum to strive for best for our valued guests like you.

Once again, thank you for your recommendation and we look forward to seeing you again perhaps in the not too distant future.

With warm regards,


Cherrie Ng
Front Officee Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews