The exterior of the hotel is nothing close to the picture posted. The building is old, wall paper is peeling off. Everything looks so old. Yes it is in a strategic area but not a good location. It is smack between hardware shops. That particular road where hotel is situated is noisy, dark (at night) and havoc. Not what I expected for a family vacation. Yes the staff is helpful but I won't recommend this hotel. Hotel rate in Hong Kong is going crazy low please look around for better deals.