We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
cheungwtc
Hong Kong, China

Think twice before booking

Review of Hotel Hart
1.0 of 5 bubblesReviewed 4 Jan 2024via mobile
Extremely poor sound insulation! Got woken up multiple times by flowing water and party music at night. The staff couldn’t help because “water pipes are everywhere”.

Network speed is not impressive either.

One of the worst that I’ve stayed
Date of stay: December 2023
Trip type: Travelled solo
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • travelup.com
  • ZenHotels.com
    $210
  • Priceline
10.1 km from Hotel Hart
Free Wifi
Free parking
  • Hotels.com
  • ibis
    $202
  • Priceline
3.0 km from Hotel Hart
Free Wifi
Restaurant
  • Hotels.com
  • Expedia.com
    $211
  • Priceline
2.9 km from Hotel Hart
Free Wifi
Outdoor pool
Sky Pool
  • Priceline
  • Expedia.com
    $322
  • Hotels.com
0.3 km from Hotel Hart
Pool
Heated pool
  • Hotels.com
  • ZenHotels.com
    $113
  • Priceline
12.7 km from Hotel Hart
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    $262
  • Priceline
0.5 km from Hotel Hart
Free Wifi
Pool
Chill out place
  • Hotels.com
  • ZenHotels.com
    $164
  • Priceline
2.9 km from Hotel Hart
Free Wifi
Fitness centre
  • Priceline
  • ZenHotels.com
    $265
  • eDreams
2.5 km from Hotel Hart
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    $303
  • Priceline
24.8 km from Hotel Hart
Pool
Heated pool
Pool
  • Hotels.com
  • Expedia.com
    $324
  • Priceline
2.6 km from Hotel Hart
Free Wifi
Pool
View more hotels in Hong Kong
Reviews (111)
Filter reviews
111 results
Traveller rating
22
52
22
5
10
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
22
52
22
5
10
Show reviews that mention
All reviews tsim sha tsui hart avenue fresh towels reception area bigger room hotel is located hong
Selected filters
Filter
Updating list...
1 - 6 of 111 reviews
Reviewed 20 November 2022

The Hart, unlike how you find the heart in the center. This quaint industrial hotel is located on Hart Avenue, in a popular place in Hongkong called Tsim Sha Tsui. It's a peculiar hotel with a lobby on the top rather than the ground floor.
The first thing that made sense to me was how a particular fragrant tickled my nose. It reminded me of fresh flowers and the smell of the rain when it hits the ground after a very long hot day. As I entered the space, I looked up and saw the lighting fixture hanging overhead giving the reception area as a sense of mystery. There was just enough light. Shadows played here and there against the concrete finish of the wall and the black details gave the whole space its own distinct character.
As masculine as it may look, I didn't miss noticing the fresh flowers placed at the end of the reception table and a shallow wooden bowl with a metal engraving that says key drop. The interior design of the space was minimal but the accent spoke volumes.
The staff at the reception area weren't overly friendly. Just enough, I guess, to get us by.
Our room was small but it didn't feel suffocating. It was just enough for a traveling couple ready to explore Hong Kong. I loved our first room (we extended and requested a bigger room). Drinking water was provided, fresh towels, a comfortable bed, and bathing needs like shampoo, conditioner, and the body were also some of the little nice perks.
I heartfully love our stay at The Hart.

Room tip: Free coffee in the lobby area. Cleaning is around 9-10 am.
Date of stay: November 2022
    • Rooms
    • Cleanliness
    • Service
Thank maipages
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021 via mobile

The hotel has minimal design, with wooden furniture and no excessive decoration. It is quite comfortable.

We checked in at 15:30. The hotel lobby was empty with no staff. Some guests’ baggage were left unattended. We waited for around 5 minutes, finally a staff came back. We requested for a room not located on the same floor as the hotel lobby. The male Front Desk staff was unfriendly and said that there was no room available except that room and claimed that we would need to wait for another 2 hours (17:30). If the hotel lobby was packed with long queue, I definitely understand. However, at that time, the lobby had no other guests. I hoped he could be more kind and eager to help guests.

Date of stay: July 2021
2  Thank Janet L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2021 via mobile

Room with bright lighting , comfortable air-con system and high water pressure showering.
You can enjoy a relaxing shower in this hotel.
Sound resistant between room to room is not strong enough here, you can hear clearly people in next room talking. But overall with this price is super reasonable and valuable.
Highly recommend to those who are active in “night life”.

Date of stay: February 2021
Trip type: Travelled with family
1  Thank lchjordi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2019 via mobile

I throughly enjoyed my stay here for two nights. Rooms were spotless but they were small, however I will not complain because I paid £55 for two nights stay. When you open the room door the bed is literally two foot in front of the door Can’t beat the low price for a prime location. Provided two heated eye patches which was thoughtful and helped relax after an exhausting flight. Would stay again

Date of stay: October 2019
Trip type: Travelled solo
2  Thank Jamie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, 經理 at Hotel Hart, responded to this reviewResponded 5 October 2019

Dear Jamie L.,

Thank you for choosing to stay at Hotel Hart.

It gives us great pleasure in providing you with a warm and welcoming experience. We are delighted to hear our location is ideal and convenient for you.

We look forward to welcoming you in the near future.

Warm regards,

Stephanie Chan
Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2019 via mobile

Clean. But very small but Very poor check out system. Make you wait for 20 minutes as they check your room. Waste of time. Never went through a process like this before. They need to upgrade their policy to not hold the customer while their staff is waiting around to check the rooms.

Date of stay: May 2019
Trip type: Travelled with friends
2  Thank Glee006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 13 May 2019

Dear Glee006,

Greetings from the Hotel Hart!

Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.

It is with regret that we learn of your disappointment with our policy. We truly appreciate your feedback and please rest assured that we are addressing these highly important issues with the concerning departments for immediate improvement.

We will be most honored if we could once again be of service to you on your next visit to Hong Kong and hope that your forthcoming visit would be both relaxing and delightful!

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews