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garyje
Ballyclare, United Kingdom

Great little spot

Review of Hotel Hart
5.0 of 5 bubblesReviewed 31 Jan 2019via mobile
Stayed here for three nights and loved it, we got upgraded to Premier room after reading reviews, it was still small, but functional, plenty of space for two,

glass walls to toilet is a passion killer, lol, but clean friendly hotel great central location very close to Mtr

I would stay here again
Date of stay: January 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this review
Responded 1 Feb 2019
Dear garyje,

Greetings from the Hotel Hart!

We very much appreciate your comments regarding your stay at the Hotel Hart.

It is always a pleasure to receive positive feedback in most area. We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 January 2019 via mobile

Good location coz it’s near or just walking distance to shopping malls, shopping stalls, restaurants, train and bus stations. Room is small but you’ll sleep well with the good bed. Comfort room and shower room is transparent. Location is also near bars or drinking or night life.

Date of stay: December 2018
Trip type: Travelled as a couple
1  Thank Tsunami0616
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 20 January 2019

Dear Tsunami0616,

Greetings from the Hotel Hart!

We very much appreciate your comments regarding your stay at the Hotel Hart.

It is always a pleasure to receive positive feedback.We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2018 via mobile

I decided to stay here since it was close to where I wanted to be. Lost of great places to eat and the MTR is just 20 steps away! At first I was skeptical about staying in a 70 square feet room since I’ve never stayed in one but it was better than I though! The employees were helpful and right to the point! My room and clean and that’s all that mattered to me!

Date of stay: December 2018
Trip type: Travelled solo
1  Thank Dave B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 24 December 2018

Dear Cdgb1990,

Greetings from the Hotel Hart!

We very much appreciate your comments regarding your stay at the Hotel Hart.

It is always a pleasure to receive positive feedback in most area especially our staff and location . We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Warmest regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2018

Good hotel but small room, very small room. The room is clean, well equipped.
The walls of the bathroom are windows. It's not easy for preserve your privacy.

The hotel is located in a animate street, and it's not easy to sleep with the noise of the bars around.

Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank JiPi_be
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 15 December 2018

Dear JiPi_be,

Greetings from the Hotel Hart!

Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.

We will be most honored if we could once again be of service to you on your next visit to Hong Kong. We would indeed welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2018 via mobile

The location was awesome and if you are after somewhere in a great spot that’s cheap then this is it. The hotel is very minimalistic and the room was incredibly tiny (literally no where to put the suitcase) - although very clean and with nice amenities. Our room was next to the elevator and all of the noise just came straight into our room, it’s worth noting they also play really loud music in the hallway (which switches off at 10pm!) - has to call up and ask them to switch this off. The sink is also metal so expect to hear really loud sounds of water during the night whenever someone on your floor uses it.

Surprisingly after all this I probably would stay again, it’s just I guess I didn’t really expect what I was in for.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank lukes_rad_au
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 15 December 2018

Dear lukes_rad_au,

Greetings from the Hotel Hart!

Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.

It is with regret that we learn of your disappointment with our room size and the hotel music. We truly appreciate your feedback and please rest assured that we are addressing these highly important issues with the concerning departments for immediate improvement.

We will be most honored if we could once again be of service to you on your next visit to Hong Kong.
Kindly feel free to contact myself at "afom@hotelhart.com" and i promise i will personally following up you reservation and hope that your forthcoming visit would be both relaxing and delightful!

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2018

Good location - MTR, ferry terminal and Nathan Road are just minutes walk away. Modern, clean and quite minimalist. But it is really small - couldn't leave our luggage opened and there's no wardrobe - just a couple of hangers on a rod over a high table. Ideal for couples who travel light. Glass partitions between room and shower room and sink - so no privacy when you do your thing. Friendly and helpful staff. Overall, good location at a decent price point for couples.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank dennisl88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Hart, Manager at Hotel Hart, responded to this reviewResponded 15 December 2018

Dear dennisl88,

Greetings from the Hotel Hart!

Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.

Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.

We will be most honored if we could once again be of service to you on your next visit to Hong Kong. We would indeed welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.

We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Hotel Hart.

Warm regards,

Chris Tung
Assistant Front Office Manager
Hotel Hart

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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