I decided to stay here since it was close to where I wanted to be. Lost of great places to eat and the MTR is just 20 steps away! At first I was skeptical about staying in a 70 square feet room since I’ve never stayed in one but it was better than I though! The employees were helpful and right to the point! My room and clean and that’s all that mattered to me!
Dear Cdgb1990,
Greetings from the Hotel Hart!
We very much appreciate your comments regarding your stay at the Hotel Hart.
It is always a pleasure to receive positive feedback in most area especially our staff and location . We thank you for your comments as they are indeed beneficial in supporting our improvement. Also I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Warmest regards,
Chris Tung
Assistant Front Office Manager
Hotel Hart
Good hotel but small room, very small room. The room is clean, well equipped.
The walls of the bathroom are windows. It's not easy for preserve your privacy.
The hotel is located in a animate street, and it's not easy to sleep with the noise of the bars around.
Dear JiPi_be,
Greetings from the Hotel Hart!
Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.
We will be most honored if we could once again be of service to you on your next visit to Hong Kong. We would indeed welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.
Warm regards,
Chris Tung
Assistant Front Office Manager
Hotel Hart
The location was awesome and if you are after somewhere in a great spot that’s cheap then this is it. The hotel is very minimalistic and the room was incredibly tiny (literally no where to put the suitcase) - although very clean and with nice amenities. Our room was next to the elevator and all of the noise just came straight into our room, it’s worth noting they also play really loud music in the hallway (which switches off at 10pm!) - has to call up and ask them to switch this off. The sink is also metal so expect to hear really loud sounds of water during the night whenever someone on your floor uses it.
Surprisingly after all this I probably would stay again, it’s just I guess I didn’t really expect what I was in for.
Dear lukes_rad_au,
Greetings from the Hotel Hart!
Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.
It is with regret that we learn of your disappointment with our room size and the hotel music. We truly appreciate your feedback and please rest assured that we are addressing these highly important issues with the concerning departments for immediate improvement.
We will be most honored if we could once again be of service to you on your next visit to Hong Kong.
Kindly feel free to contact myself at "afom@hotelhart.com" and i promise i will personally following up you reservation and hope that your forthcoming visit would be both relaxing and delightful!
Warm regards,
Chris Tung
Assistant Front Office Manager
Hotel Hart
Good location - MTR, ferry terminal and Nathan Road are just minutes walk away. Modern, clean and quite minimalist. But it is really small - couldn't leave our luggage opened and there's no wardrobe - just a couple of hangers on a rod over a high table. Ideal for couples who travel light. Glass partitions between room and shower room and sink - so no privacy when you do your thing. Friendly and helpful staff. Overall, good location at a decent price point for couples.
Dear dennisl88,
Greetings from the Hotel Hart!
Thank you for taking the time to share your experience with us through the on-line survey related to your recent stay.
Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter.
We will be most honored if we could once again be of service to you on your next visit to Hong Kong. We would indeed welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.
We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Hotel Hart.
Warm regards,
Chris Tung
Assistant Front Office Manager
Hotel Hart
Booked a standard room: the cheapest available.
Pros:
Excellent Location: in the middle of everywhere and close to MTR & Ferry.
Modern Design Room & Hotel
Good VFM
Helpful Staff: answered many questions and Attended to complaint regarding maintenance issue in the room in a very profesional manner.
Free water in the room
Free Smart Phone to use in the city
Excellent free WI-FI
Cons:
TINY room
Noisy Hotel and area
Only 1 English TV channel
Towels are old and overused (sometimes torn)
Dear MrFrequentTraveler,
Thank you for taking the time to share your experience with us through the TripAdvisor related to your recent stay. .
It is always a pleasure to receive positive feedback on our hotel decor, location and service .We thank you for your comments as they are indeed beneficial in supporting our improvement.
On the other hand, your comments are very important for all related departments in order to always improve the quality of the service we deliver to our guests, and would appreciate to be in touch with you in a near future.
We will be most honored if we could once again be of service to you on your next visit to Hong Kong. We would indeed welcome another opportunity to give you a firsthand experience of the service culture that sets us apart and for which we continue to be known.
We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at Hotel Hart.
Warm regards,
Chris Tung
Assistant Front Office Manager
Hotel Hart
