The title of my review is a bit harsh but you will see why.
We booked a room initially for 2 nights in the middle of July through Expedia but due to visa issues with my wife we had to postpone until late July/August. We contacted the hotel direct to try to move the room dates to 31st July 2nd August but was told it was not possible because we booked through a third party but they would try to help if the third party (expedia) contacted them. We explained this to Expedia and they did contact the hotel twice to be refused 100% they would not cooperate so we had to cancel the rooms losing all the money we paid and had to rebook.

Notwithstanding that when we finally arrived at the hotel it was magical for my daughter. The hotel is amazing so well designed ( there is a review on here that says otherwise but I think they need to get a life) Everything was great from the welcome and check in procedure to the Checkout. Free shuttles to the park and easy to get to from the airport $20HK and its own MTR station but you still need to walk out and find the shuttle bus to your hotel.

I recommend booking a character breakfast so that the kids can have a photo opportunity with Disney characters.

This place is 100% geared for kids as it should be, plenty of activities on rainy days great food for all and the Deluxe room we had was fantastic, two double beds coffee tea 24/7 disney on TV.
The grounds were beautiful well manicured and you were able to viosit the other 2 resort hotels if you wished which were a short walk away.

I was thoroughly impressed with my stay at Disney’s Explorers Lodge. The room was quite spacious by Hong Kong standards. There are regular shuttles to the park. And HK Disneyland has its own MTR station.

The resort offers a room service menu. Which is rare for Disney hotels. The food was always delivered on-time and delicious. I also tried the quick service and Chinese restaurant Dragon Wind. Everything was good. I found service at Explorers Lodge to be very efficient in general.

For longtime Disney fans the resort’s design will feel familiar. Combining elements of Aulani and Animal Kingdom Lodge, as well as local Asian influences, to create a pleasant environment to wander around in. Beautiful gardens and extensive outdoor spaces add to the sense of adventure. I look forward to coming back to this resort.

At first appearance the hotel seems satisfactory, but now after having experienced it for two days the sad reality is a poor example of the hospitality, service, and staff Disney properties are known.

The main resort is a stripped down, mid-level variant of the Animal Kingdom Lodge. Really generic version and more like a moderate level hotel at Disney World in Orlando. No charter and built to the minimum standards to appear like something it clearly is not.

Rooms are decent but the mattresses are single tops with no box spring. The result is like sleeping on a futon. They provide the bare minimum of towels and wash clothes (2) each for a room with three guests.

The staff appear to be nothing but walking robots that have no personality, provide minimal help with questions, and provide a cold, off putting feeling to the guest experience.

The pool staff are useless and rude if English is your main language. Especially rude was a larger blonde haired Asian attendant, who was nothing more than a sour, rude, off putting human who belongs nowhere that involves customer contact. She is the personification of a horrible service worker. If you stay here and see her, avoid her at all costs.

Unfortunately, if you want to experience Disneyland Hong Kong there are minimal choices for Disney Lodging. The other options should really be investigated further before you chose this property.