Its just been over a year since we stayed last Mother's Day, at Disney Explorers Hotel (DEL) .. this year's Father's Day and a birthday came at the right time, a reason to breakaway from the daily rituals of #EatSleepWorkRepeat, to spend a weekend staycation in one of our favourite treehouse/home-away-from-home
Although Hong Kong itself is luckily way down below on the global list of affected countries, just like HKDL Hotel, DEL has adapted well with necessary requirements as they continue to provide hospitality, food & beverage, entertainment, etc to her customers. Be it as simple as checking body temeperatures even before entering the hotel, sanitizer stations everywhere, staff wearing masks, improved hygiene quality, etc, me & my family felt safe and satisfied with DEL/Disney's operations standards, which made her an easy first choice to stay at at local establishment, during these past 6 months.
Rooms are the same, lots of space, big/comfy beds...yes, rainshower works relaxingly fine as last time
...the pool is open but they have understandbly increased cleaning sessions... social distancing is encouraged, as evidenced by signages or markings on the ground...guests are reminded that they do have a limit to guests in the pool area and if reaches capacity, other guests will need to form a distanced queue outside of area
...breakfast continues to be served in the chinese restaurant, Dragon Wind (ie the World of Color restaurant does NOT currently). The breakfast buffet here is amazing, especially the asian/chinese section, usually ....again, due to safety/health concerns, an open buffet is not sensible, so just like at HKDL Hotel's Enchanted Garden, we get a set menu of American, Chinese...theres also eggs benedict and a kids' menu choice (do verify with your server which items are under your breakfast package) ...portions are reasonable, enough per person...tables are distributed as required/allowed, and restaurant staff remain alert when assigning/seating guests, keeping socdist in mind. For reference, World of Color is open for lunch thru dinner... Chart Room Cafe (between abovementioned restaurants) open thru the day, but have limited items eg no hot foods, breads, etc but do have hot/cold drinks ...again, I assume this is how DEL has had to adjust, whether based on demand &or current issue affecting local/international industry ...there is in-room dining, again some adjustment in the menu, but no problems occured when ordering/receiving items (take note items are delivered in takeway boxes, w/disposable cutleries) ...there are items not on the room service menu, but at the restaurant's menu that you can order/collect as takeaway, fyi.
You do feel a difference in the overall atmosphere, caused by the pandemic, but because DEL/Disney follows strict pre-cautionary guidelines & staff do their all to keep her guests safe and comfortable when at the resort areas, the feeling quickly goes away, once a CastMembers wishes you have 'a magical day!...so, besides Ariel's shore above, no matter its gardens, the rope bridge in between, the tree up high , come back for another exploration at DEL...you know you'll love it...everytime
...Thank you, 'Joe/Tim/Tiffany, Kan, Karen, Colin, Sa, Steve, Karl, Po Yan, Rex/Ivy, Matthew/Jacky, Linda, William' … << but most especially to Nicole, as your 'personal touch' was unexpected but is greatly appreciated">> ...Dear Fannie, sorry we missed you this time, but be assured that abovementioned (and those we met but forgot to take note of) are all in sync when it came to providing the company's famous brand of service., so no worries....and thanks again Fanny C for assisting with related arrangements for this year's Fathirth Day .....and finally: 'Bravo!Ms Young!Bravo!'