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Donald D
Kollam, India

Compromised for the location

3.0 of 5 bubblesReviewed 25 Jan 2018
The location is good and once we understand the coordinates, it is easy to move along using the metro or the bus. The rooms are smaller than expected but then compromised for the price. Everything is basic,wi-fi was a bit erratic, Beds were noisy though we had opted for the larger room. Steps are a bit steep to the small lobby area, lift is available for luggage. Only one lift is there for the hotel which can delay a bit. One can walk to the markets here specially the ladies market which is lively through the night and also the restaurants around the locality. Mongkok is about 10 minutes from the hotel
Date of stay: January 2018
Room Tip: Lower floor would be better as there is only one lift for the hotel
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this review
Responded 11 Apr 2018
Dear Valued Guest,

Greetings from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. Thank you for taking the time to tell us about your experience at the Bridal Tea House Hotel. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies.

At Bridal Tea House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent a future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Henry
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 31 October 2017

The Bridal Tea House in Anchor street is bit of a shoe-box, with very small rooms and equally small (very narrow and very short) beds. Double bed = 115 cm. Everything looks nice, the bathrooms are fine, the beds pretty hard. Cleaning, air condition and wifi work well. The problem is the noise, from the streets around and from inside (the elevator, people taking showers, air condition from other rooms etc.). The house is not soundproof at all.
Location: busy, lots of people and traffic, but right in front of the house, there is a very nice playground for children + a sport area, where people of all ages exercise to Chinese soft music (can't be heard in the house). Walking distance to underground; 7-10 minutes.

Room tip: The best rooms are probably the ones ending with 1, 2 or 3. (eg 301)
Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Yodea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this reviewResponded 3 November 2017

Dear Valued Guest,

Greetings from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. Thank you for taking the time to tell us about your experience at the Bridal Tea House Hotel. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies.

At Bridal Tea House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent a future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2017

After a bit of research, we understood that hotels in Hong Kong can be so expensive with not matching quality, and so, without wanting to pay too much, I didn't have much expectation for this hotel. However, I was not disappointed, if not pleasantly surprised!

I knew beforehand that the room would be pokey, but the twin room we booked had enough room for our two big suitcases and us lol. And it was cleaned everyday. It was on the 7th floor, so nice view as well. While the receptionists didn't speak much English, they were polite to us. And it was convenient to travel as it was near two MTR stations (equidistance from the hotel), and you could see so much life in the surrounding Kowloon area.

I wouldn't mind coming back to this hotel again! :)

Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hogart
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this reviewResponded 9 October 2017

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2017

Not that easy to get to coming off the A21 bus, get out at stop 6 from the airport, or the train, ride the Airport Express to Tsing Yi and transfer to train to Olympic Park.

But other than that, it's not a bad place. It's small, the front desk is on the second floor, go up the stairs. The reception is just big enough for one person.

The room itself is nice. Good A.C. TV was nice but only a few channels and none in English. Bed is what you'd expect in Asia, firm, but I slept fairly well. Toilet, shower separated and reasonably big compared to the room itself. It's quiet and looks fairly new. I paid $34 for one night here.

My room faced the local park. In the morning, you can go across the street and exercise with the elderly of the area. In the evening, you can play basketball with the young people. My friend showed me inexpensive bakeries and a barbecue stand about a five minute walk away.

Room tip: 500 HKD deposit but refundable
Date of stay: May 2017
  • Trip type: Travelled solo
    • Sleep Quality
Thank Jeff L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this reviewResponded 5 June 2017

Dear Valued Guest,

Warm Greeting from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. We are delighted to receive your review, and especially pleased to read your kind words about our hotel service and location.
We are eager to provide the comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and success.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
We look forward to having the pleasure of serving you in the near future.

Sincerely,
Henry

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2017 via mobile

Pros
Location wise is convenient to the MRT. Within walking distance. Room and toilet are clean and toilet is sufficiently equipped. For the (budget) price, the hotel is a 'stand alone' hotel with its own block of building. Most other hotels with similar price range are located in those big blocks of 'mansions' which do not feel safe and look a bit dodgy. This hotel felt safe.

Cons
The room (twin sharing) is extremely tiny. No space to open up your luggage other than on the bed itself. Beds are also tiny. Not a good idea if you are a tall person. Mattress and pillow not comfortable. Hard and flat. Room is dark (lights are not bright enough).

Date of stay: April 2017
Trip type: Travelled with friends
2  Thank 189alisaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this reviewResponded 15 May 2017

Dear Valued Guest,
Greetings from Bridal Tea House Hotel Hong Kong! My sincerest apologies for the delayed response. Thank you for taking the time to tell us about your experience at the Bridal Tea House Hotel. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies. At Bridal Tea House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent a future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2017 via mobile

We tried to call the hotel to figure out the location in Chinese with the taxi driver before we get here but no one answer. I asked why when we arrive but front desk avoided. Location is about 15 mins walk to subway. Pretty noisy at night(traffics and playground) Good light in the room. Good size. Bed is hard. We went out and came back room smells like cigarettes and urinal cakes. Cleaning lady opens our room without knocking twice thought we are leaving but is 11:30am.

Date of stay: January 2017
Trip type: Travelled as a couple
Thank Danni H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BTHHK, Guest Relations Manager at Bridal Tea House Hotel AnChor Street, responded to this reviewResponded 23 January 2017

Dear Valued Guest,

Greetings from Bridal Tea House Hotel Hong Kong!

My sincerest apologies for the delayed response. Thank you for taking the time to tell us about your experience at the Bridal Tea House Hotel. I am sorry that your experience did not meet your expectations and please allow me to express my sincerest apologies.

At Bridal Tea House Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent a future occurrence.

We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Winnie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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