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pentahotel Beijing
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Reviews (1,213)
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130 - 135 of 1,213 reviews
Reviewed 4 December 2016

Sadly the rooms don't live up to the wonderful website. Funky and catchy website which I thought would lead to the hotel having a 'citizen M' look and feel but was greet with very tired old rooms in desperate need of a revamp. Hotel advertises as a boutique hotel but is a large roomed building hotel adjacent to a shopping mall. Avoid the 8th floor rooms, terrible damp smell. My room did not look anything like the room advertised in the picture, coffee table was chipped and veneer peeling off, old grubby carpets and curtains - really disappointing!
I enjoyed the bar and lunch area and bar staff were really amazing, good noodles and selection of food.
If the hotel upgrades to be in line with the look and offering on the website - it would be an excellent choice - good position, easy walk to the metro and lots to do and see around the area.
I would not stay there again...

Stayed: November 2016
Thank KarenCPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2016

Airline called to tell me my baggage was claim. Staff told me that the airline didn't call despite telling them that the airline would to update on the status. Only know about it when I went down personally to the airport to check. Rude and poor customer service too. One of the worst hotels to stay on. Especially during winter time. Centralised aircon was off due to winter. Window spoilt and cannot be opened. Room was extremely humid and uncomfortable. Hotel was not able to provide fan as well. Will not recommend this hotel.

  • Stayed: November 2016, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank lawrencekyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016

Was a little hard to find the entrance cause it's in the back but decor inside is very nice. Rooms are clean and spacious. Showers are hot and powerful. Very comfortable. You see a lot of guests hanging out in the lobby.

  • Stayed: November 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank KChan_3188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2016

Chosen this mainly because of it´s location.
Yes, it is close and walking distance to ToH but for Tiamen, Forbidden Palace and Wangfujing you have to take to the bicycle provided for rent by the Hotel. This is btw great fun in Beijing but dangerous.
Breakfast is outstanding. Unfortunately, after one hour not much left. Looks and this is my only complaint somewhat messy after 8am.

  • Stayed: May 2016, travelled as a couple
    • Location
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Thank In T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2016

Good central location, next to subway stop. Many shopping centers and places to eat nearby. Not great command of English. Had some difficulty in the reception and the restaurant. We stressed the need to have non-spicy food when we ordered and in return received a bowl of noodles full of chilly! Also, keep in mind that central heating is government regulated and can only be turned on on a predefined date. If you are cold before that… tough luck! As for overall hotel quality and value, we would stay there again.

  • Stayed: December 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank thessie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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