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Reviewed 1 May 2018 via mobile

Every thing was more than perfect and we were very happy the hotel facilities was amazing and the spa was amazing every thing was good and relaxing the main restaurant for the breakfast was good last thing the front office team was outstanding I will Return back again

Stayed: May 2018, travelled with friends
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 2 May 2018

Dear Ms. Linda,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to being of service to you again soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

I were coming for my school prom. The prom was fantastic and the staff were very helpful and smiling. I enjoyed my prom and my stay as well. Everything was good especially the breakfast as contains a lot of varieties. I like to thank ms. Caroline and ms. Nada hafez

Stayed: May 2018, travelled with friends
Thank Abdelrahman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 2 May 2018

Dear Mr. Abdelrahman,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to being of service to you again soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

Amazing prom and amazing stay
Reception was amazing very passion to serve us although its the dirst time in the hotel room is convinient bath room is amazing special thanks to the Mr Moataz in the Front Office

Stayed: May 2018
Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 2 May 2018

Dear Mr. Ahmed,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to being of service to you again soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

We were at our prom and we enjoyed very much the check in was more than perfect and the state restaurant was excellent the reception team was very professional and we were very happy thank u to royal maxim palace kempinski

Stayed: May 2018, travelled with friends
Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 2 May 2018

Dear Mr. Omar,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to being of service to you again soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

I enjoyed my stay the suite was big and perfect. I like to thank ms. Caroline for her help and the front desk staff for their good attitude. The breakfast was tasty. I will come back again and again to enjoy another stay like this.

Stayed: May 2018, travelled with friends
Thank Youssef M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russel S, General Manager at Royal Maxim Palace Kempinski, responded to this reviewResponded 2 May 2018

Dear Mr. Youssef,

Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback.

Thank you once again and we all look forward to being of service to you again soon.

Kind regards,

Russel Storey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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