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Reviewed 28 August 2018 via mobile

We wanted to go to Vanuatu for a relaxing break and chose Eratap Beach Resort. We could not have chosen better. From the welcoming arrival to the unfailingly friendly and professional service, we were made to feel at home. Our bungalow, right on the beach, was large, well-appointed and spotless, set in a lovely garden. Snorkeling off the beach was possible but we went to three different locations with the resort’s complementary boat and driver and saw a myriad of colourful fish and starfish. The restaurant, sitting right on the beach, was excellent, with impeccable friendly service and a good chef.
We spent 5 nights at Eratap. We would have liked to stay on.

Stayed: August 2018, travelled as a couple
Thank RVMSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPVan, Manager at Eratap Beach Resort, responded to this reviewResponded 30 August 2018

Dear RVMSydney,

Thank you very much for posting this kind review and we are so glad you enjoyed your stay and that Eratap met your expectations. I'm glad you used the complimentary boats to explore all the reefs, there is nothing like getting out on the water and choosing your spot to dive overboard and snorkel.

So pleased you enjoyed the dining experience, it is lovely being right on the beach and watching the waves roll in.

We hope you manage to find your way back to Vanuatu and Eratap again one day. We'd love to have you.

Kind regards
Pascalle

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Reviewed 27 August 2018

We stayed at Eratap Resort in August 2018. We had the very luxurious and private honeymoon villa #11 which was worth every penny.

The location was amazing and the customer service was absolutely sensational, nothing was too much trouble.

The food at the restaurant was excellent - and we didn't bother trying too many other places in Port Villa because it was so good at the resort. Clare at Reception was the perfect host, and organised a driver to take us around the island one day, stopping at some gorgeous swimming holes and waterfalls etc, which was awesome.

I also left my sunnies in the villa by accident, and they sent them home to me free of charge. Sometimes its these little things that make the difference...

Would come back in a heart beat!

Room Tip: Villa #11 is amazingly private for a romantic getaway or honeymoon
  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPVan, Manager at Eratap Beach Resort, responded to this reviewResponded 28 August 2018

Dear Holly W,

Thank you very much for posting this lovely review and we are so pleased you enjoyed your holiday at Eratap. We are so glad you enjoyed your villa, the restaurant and the service, we always hope guests leave feeling this way.

It is also really nice to be able to easily leave the Resort at anytime to make a trip around the island, visit Port Vila or any of the other attractions around the island - adds lots of variety to a holiday.

We hope you come back and visit us again one day and great to hear your sunnies arrived back ok.

Kind regards
Clare

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Reviewed 21 August 2018

Absolutely loved Eratap Beach Resort. Our stay was faultless, starting with our warm reception from Clare to the fond farewell from Robert at the airport five days later. Beautiful accomodation right on the beach. Great snorkelling and swimming. Total relaxation. At times we felt we were the only ones staying there. Understated and very professional without being stuffy. Amazing staff. Worth the price. Would happily return.

Room Tip: All the villas look great.
  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank binnaburra2479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPVan, Manager at Eratap Beach Resort, responded to this reviewResponded 22 August 2018

Dear Binnaburra2479,

Thank you for taking the time to get online and post this review, we are always really appreciative of anyone doing this.

So glad you enjoyed your time at Eratap and that it ended up being what you were looking for. It is nice to be able to to have the option of being active or relaxed or even both.

I think you summed up Eratap really well by saying we are understated, professional and not stuffy - that is us!

We hope you are able to come back again one day and visit us

Kind regards
Clare

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Reviewed 16 August 2018

After staying in Port Villa for 5 days we just wanted to kick back and relax and the Eratap was absolutely perfect. You can’t help but relax from the moment Clare met us on arrival to the moment we left 5 days later we were made to feel special. Everyone has a huge smile to greet you at all times , the staff made us feel as if they’d known us for years. The villas are absolutely beautiful and spacious with your own private shaded deck chairs on the beach the outdoor shower is a great touch. The pool is always quiet it often felt like it was our private pool. The snorkeling off the main beach was fantastic with lots of Nemos friends everywhere, luckily no Bruce. At high tide the beach is soft powdery white sand and at low tide there’s coral and rock pools to explore. Being dropped off for a picnic on your own island is a must.The restaurant is supurb, I recommend the pikelets for breakfast. If you want to relax then this is the place to do it, this was one of the most beautiful serene places we’ve ever stayed and I would highly recommend The Eratap.

Room Tip: Villas 6&7 are on the main beach but not too close to the restaurant 8 is more private
Stayed: August 2018, travelled as a couple
3  Thank Iancisme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPVan, Manager at Eratap Beach Resort, responded to this reviewResponded 22 August 2018

Dear Iancisme,

Thank you very much for taking the time to post this kind and informative review. We are so glad you enjoyed your stay and got the relaxation you were looking for. Being a small resort allows us to provide a nice homely feel and also means there is no rush for lounge chairs around the pool!

It's great you were able to enjoy the snorkeling and visit Castaway Island for a picnic, such a bonus to be able to have this island as an option - we love it over there.

We hope one day when you are in need of some more relaxation you will come and visit us again, our plan is to keep Eratap just the way it is - small and peaceful.

Kind regards
Clare

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Reviewed 12 August 2018 via mobile

This place is first class and I can’t fault anything! The customer service is fantastic, not too much and not underdone. It’s a great place to cut loose and only a short drive from the airport. Food was stunning, and just feel there is so much pride taken in this place! The snorkeling spot was just outside our villa, where we saw clown fish and parrotfish and lots of other colourful fish! It was paradise !!! Thank you eratap beach resort it was amazing !!!

Stayed: August 2018, travelled with friends
1  Thank leo7688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TPVan, Manager at Eratap Beach Resort, responded to this reviewResponded 14 August 2018

Dear Leo7688,

Thank you very much for posting your review. We are so glad you enjoyed your holiday at Eratap, it always makes us all feel really good about the work we do.

With our new road the journey from the airport is pretty fast these days, but thankfully we are still far enough away from things to enjoy wonderful peace and quiet.

It's great you were able to enjoy the snorkeling, the fish are sooo beautiful it would be a shame not to say hello to them!

Thanks very much for coming to visit us and we hope you come back again one day.

Kind regards
Clare

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