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Reviews (1,349)
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2 - 7 of 1,349 reviews
Reviewed 7 June 2020 via mobile

Good, great location, rooms are very spacious and comfortable. Personal very friendly and polite.......... Great choice for international travelers......... I highly recommend this hotel, location and amenities are always great.

Date of stay: June 2020
Trip type: Travelled on business
Thank PaolaGarcia888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 3 July 2020


Dear Paola,

It is a pleasure for us to receive your rating and know that we meet your expectations.

It will be a pleasure to have you back soon.

Greeting,

Maria Matilde Campo S.
General Manager
ESTELAR La Fontana Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

Wow. Service was second to none. We had 2 rooms - each was large and had plenty of storage and lounge space. We had an event on site - the care they provided was fabulous. The breakfast was scrumptious. The front desk staff called cabs, gave suggestions on places to eat and go, and so much more. It felt like home.

Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank AEUyehara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 13 February 2020

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Maria Matilde Campo S.
General Manager
ESTELAR la Fontana Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2020

Hadn't planned to stay here but our flight to Quito was diverted to Bogota due to protests in Quito. A slew of the 300 odd passengers from the Iberia flight were brought here for a one night stay prior to completing the journey next day. Have to say that while we were put out by the disruption we were very happy with the hotel that Iberia chose for us. Can only say that the hotel staff were magnificent in dealing with the huge number of unexpected guests both at check-in and dispatching us and about 10 tons of baggage back to the airport next morning. Hotel is a very comfortable place to stay with excellent staff, good rooms, comfortable beds, a nice restaurant with friendly staff, attractive courtyards between the adjoining accommodation blocks. We had dinner (restricted menu for diverted passengers) and breakfast in the restaurant - both very good. Checked out the price to stay out of curiosity and were flabbergasted it was only $70-ish. Highly recommend.

Date of stay: October 2019
1  Thank rover257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 15 January 2020

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Maria Matilde campo
General Manager
ESTELAR la Fontana Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2020

Every time we visit Bogota, we stay at Hotel Estelar La Fontana walking distance to the most classic and iconic mall in the city. It is fantastic and it feels like home. Great staff, perfect location, delicious food. Highly recommended.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank lauraX5390RE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 15 January 2020

Dear Laura,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Best regards

Maria Matilde Campo
General Manager
ESTELAR la Fontana Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2019 via mobile

During our stay in this beautiful traditional Colombian hotel all of the staff was very attentive and responsive, our room was always clean and comfortable and it is very quiet in the evenings. We will definitely come back if we visit Bogotá in the future.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank andr_ss555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Estelar, General Manager at Hotel Estelar La Fontana, responded to this reviewResponded 26 December 2019

Dear guest,

Thank you for your stay with us and take the time to comment on it. We are pleased to know that you felt at home during your stay at the Estelar La Fontana Hotel.

For the hotel team is essential to provide the best service to our guests.

We hope to have you back at our hotel.

Cordially,

Juan Carlos Valencia
General Manager
ESTELAR la Fontana Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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