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Reviewed 11 December 2016

This is a 4* property and everything from reception to rooms to facilities justified the tag. The rooms were good and elegant, the staff friendly and the environment cozy.

However the aspects that I baffled me in my 6 days of stay at Arjaan were two: WiFi accessibility, Breakfast. The WiFi is charged separately(not included in room), which in present time is so surprising and the breakfast is outrageously costly.I was further startled when in the second day of my stay, the receptionist provided me with a free wifi connection and a reduced rate of breakfast(since I am going to stay for 6 days at their property). So these two aspects which should be a standardized process with least human interference, is highly biased on whom you are dealing with, at the reception.
Apart from it, I wasnt fond of the location, given its far from the downtown and hardly any restaurant around the area, except their own...

Date of stay: October 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank amit k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalCentreArjaan, General Manager at Capital Centre Arjaan by Rotana, responded to this reviewResponded 15 December 2016

Dear Amit,

Thank you for your recent stay with us and for the time taken sharing your review on TripAdvisor.

We sincerely regret the inconvenience that it may have caused you. Upon further investigation with the front desk team, your initial booking was without breakfast therefore they have offered if you would like to avail. Your room internet was provided with our compliments and our free wifi is available throughout our public areas for guests convenience.

We would like to thank you for sharing this matter with us and for giving us the opportunity to improve further our standards.

We are looking forward to welcoming you back in the near future.


Sincerely,
Enad Tannous
General Manager
Capital Centre Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2016

It's a very good hotel for Trade Show visitors only
Staff, Food,Service was Great

But far from the center so not so convinean for Holiday travelers or if you are in for Business at City center locations

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalCentreArjaan, General Manager at Capital Centre Arjaan by Rotana, responded to this reviewResponded 10 December 2016

Dear Mohamed,

Thank you for your recent stay with us and for the time taken sharing your review on TripAdvisor.

We are pleased to know that you enjoyed your stay with us. Capital Centre Arjaan by Rotana, your home away from home is ideal for guests that prefers to relax from the hustle and bustle of the city while it is only 15 minutes drive to the city centre.

Thank you for your feedback and we very much look forward to welcoming you back in the near future.


Sincerely,

Enad Tannous
General Manager
Capital Centre Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2016

great customer service, responsive and polite. They also celebrated my birthday with a tasty big piece of cake. The receptionists staff service is exceptional they all doing great work in a timely and professional manners

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank khaledalkaabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalCentreArjaan, General Manager at Capital Centre Arjaan by Rotana, responded to this reviewResponded 19 November 2016

Dear Khaled,

Thank you for your recent stay with us and for the time taken sharing your review on TripAdvisor.

We are extremely pleased to know that you always enjoyed your stay with us.

It's a pleasure having you here in Capital Centre Arjaan, your home sweet hotel. We hope you celebrated your birthday with lots of fun.

We look forward to welcoming you back again soon.


Sincerely,
Enad Tannous
General Manager
Capital Centre Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2016

The Capital Centre Arjaan by Rotana effortlessly oozes class from the subdued reception to the classy and comfortable rooms.

It is very conveniently located close to ADNEC and is just 5 minutes away from the very popular Mushrif Mall.

The Rotana stamp of class is evident in all aspects of the hotel from the ease of check in to the comfortable rooms and amenities.

There is a lovely pool and gym on the 2nd floor.

The family and I checked in for a weekend stay and were very happy with all aspects of the hotel. The room we stayed in ticked all the boxes with a locker, mini-bar, complimentary tea and coffee, microwave, toaster and washing machine. The Hotel is billed as a four star hotel apartment and does not disappoint in any way.

The room we stayed in overlooked the Rotana's Capital Centre Complex and the Aloft Hotel.

Two Thumbs Up.

Room tip: Ask for a higher room with a view overlooking the Khaleej Al Arabi Road side, which would offer some water views.
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank BinuA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalCentreArjaan, General Manager at Capital Centre Arjaan by Rotana, responded to this reviewResponded 14 November 2016

Dear Binu,

Thank you for your recent stay with us and for the time taken sharing your review on TripAdvisor.

We are extremely pleased to know that you enjoyed your stay with us. Our guests' heartwarming compliments make us motivated to do more.

We very much look forward to welcoming you back in the near future.


Sincerely,
Enad Tannous
General Manager
Capital Centre Arjaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2016

Had just one night here using a Rotana voucher even though I don't live far away. I really enjoyed my short stay. The architects and designers have done a really good job. I love the materials, the styles and the colours they've used. It's only a few months old - so everything looks brand new.

The service - from the front desk to the folks in the breakfast restaurant - was all good. Breakfast itself was OK - not very extensive but enough for a few nights. Might get a bit boring for longer stays.

The location next to ADEC is good if you're going to ADEC! Otherwise it's bit remote from any of the attractions or the downtown area for shopping or eating out. But in the end it's only a 15 minute taxi ride.

I'd really recommend it for folks visiting or exhibiting in ADEC.

Date of stay: September 2016
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank OliverPerth_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalCentreArjaan, General Manager at Capital Centre Arjaan by Rotana, responded to this reviewResponded 4 October 2016

Dear Mr. OliverPerth,

Thank you for your recent stay with us and for the time taken sharing your review on TripAdvisor.

We are extremely pleased to know that you enjoyed your stay with us.

We very much look forward to welcoming you back in the near future.


Sincerely,

Enad Tannous
General Manager
Capital Centre Arjaan by Rotana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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