We've recently been to Viva Mexico on a Friday for lunch. They were supposed to open at 1pm but the waitress was late so they made us walk around for a while while we waited for her to arrive.
Finally we were able to sit down and we were the first customers there. We are not really familiar with mexican food but we were together with Mexican people so they guided us in the choice of the dishes. Flavor-wise we can't complain, we liked everything we ate and portions were adequate as well.
The big let down for us was the service: super slow! We had to ask several times for any need we had - from an additional dish to more nachos and salsa etc. All the other tables were served before us and the waitress too really seemed unhappy and quite pissed. Never a smile, never a nice word.
They noticed that the lunch was going downhill so they kindly offered us a taste of churros which were of course appreciated.
We could be back but we really hope that service issues will be solved.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.