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All reviews damascus gate palestinian family stone walls garden restaurant attached restaurant old city modern conveniences friendly hotel first floor excellent location the hotel staff stayed for one night hummus public transportation dead sea palestine tomb
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Reviewed 12 March 2020 via mobile

Very nice family run hotel, great location just outside the Damascus gate, walking distance to main attractions, friendly and helpful staff.
The room was renovated and clean.
The building is an historic charming building with oriental charm.

Date of stay: March 2020
Trip type: Travelled solo
Thank _S4143SE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020

I loved the atmosphere in this hotel. It is a renovated Palestinian mansion packed with antiques. Our room on the first floor had a lovely little balcony and was very spacious. There is a restaurant/ terrace at the front where breakfast is served. Locals use it too which adds to the authenticity of this place. It is about a 5 minute walk to the Damascus gate and the old town. If you want something more than bland chain hotels stay here.

Room tip: First floor rooms have a balcony.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank lorna k
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raed Saadeh, Owner at Jerusalem Hotel, responded to this reviewResponded 4 March 2020

Thank you for staying at the Jerusalem Hotel. We are glad you had a lovely experience.
thank you for your review and ratings.
Hope we'll see you in the future.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2020 via mobile

If you want to experience the true meaning of "home away from home", then this is your place. Recently visited the hotel for the second time. The location is a 3 minutes walk to the Old City with all what it has to offer. The renovated authentic Palestinian hotel turned home boasts quite a collection of antique and vintage items that adorn the hallways and the rooms. From the famous Palestinian cross stitch embroidered runners to the intricate wood work with the verses of poetry on top of the doors to the old thob etc, all add to charm of the place. The friendly staff at the reception desk, restaurant and house keeping spare no effort to make your stay comfortable. I raise my hat to each and everyone and look forward to visiting with you again. Thank you all!

Date of stay: February 2020
Trip type: Travelled with family
1  Thank 641halaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2020

WA family in Nazareth made reservations for us at the Jerusalem Hotel. When we arrived, we were treated with Arab hospitality. We were offered a refreshing glass of limonana. Our room was clean and spacious, full of character with beautiful antiques and stonework, and up to date with modern conveniences. The staff were helpful and kind, treating us almost like we were long-lost family.
We were in walking distance of the old city and Gordon’s Calvary and the Garden Tomb. Walking along the walls of the Old City from the Damascus Gate to the Tower of David was wonderful. We felt the ambience and utter security. In the morning (and for the rest of our stay) there was a full spread of Arab breakfast foods, with all the additional items Americans and Europeans would want.
Raed Sadeh, the owner, took us to Bethlehem and to some off-the-beaten-track shops, away from the tour buses. He introduced us to his friends. We were impressed with his kindness. Each day Raed arranged for us to have a private car and driver to take us on our excursions. The only downside was an overly-happy driver one day, and a car air conditioner that couldn’t keep up along the Dead Sea on another day. When it was time to leave, they arranged transportation to the bus station, personally said good-bye, and treated us to another glass of limonana. We are not rich nor famous, just ordinary Americans from the Mid-West.
The price was very reasonable. The food was excellent. Raed and the staff went the extra mile. The head waiter was a gem. This is definitely the place to stay.

Date of stay: May 2019
    • Location
    • Rooms
    • Service
Thank glennsV9839WR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2020

Location: excellent, very close to the old town, Damascus Gate (about 5 mins. on foot; some cheap eateries with falafel and shawarma close by). Seemed safe to walk at night.
Check in/out fast and efficient. You get a complimentary welcome drink voucher that you can use in the adjacent restaurant, for beverage and even glass of wine.
Wifi: Good
Hotel building: beautiful, old Arab mansion.
Rooms: Have a lot of charm, but do not expect luxury. We had a room with three beds; it was a bit crammed and we had little space for the suitcases. One bed was very creaky and whenever the person sleeping in it turned, the other woke up. Tea/coffee making facility, with paper cups. No fridge or safe. View from room was onto and into the restaurant.
Bathroom: Small und a bit uninviting but clean. Complimentary shampoo, shower gel and body milk. Shower was a bit cramped and the overhead rain shower was leaky, so if you did not want to wash your hair, it was complicated.
Breakfast: friendly staff; fine, with buffet and some delicious dishes (including cappuccino and omelet, if ordered) – but when dishes ran out, they were not refilled or it took a very very long time.
Parking: is arranged for free in a parking lot about a minute away. Just ask at the reception. There is space to unload suitcases right in front of hotel.
We could leave our luggage after checkout.
150 E/ night was pricy (wouldn’t call it value for money) but everything in Israel is expensive. With some changes (leaky shower head, creaky bed, introduction of a safe in the room), this hotel could be great.

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Alex J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RaedJeru, Front Office Manager at Jerusalem Hotel, responded to this reviewResponded 13 January 2020

Dear Alex

Thank you for staying at the Jerusalem Hotel and for your detailed review.
Thank you for your notes. Part of the hotel was renovated and the remaining part hopefully soon. So the fixture you mentioned hopefully will be upgraded as well.

As well noted with regards to breakfast refilling.

Kind regards

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