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Reviews (188)
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All reviewsgulhane parktram cardsirkeci areasauna and steam roomsmall balconygreat hoteltopkapi palaceyasmak sultanspa areaold citytram stoproof restaurantclose proximitysister hotelspacious roomloved this hotelthe location is perfect
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Reviewed 1 May 2018 via mobile

The two main advantages of the hotel are its location and its very comfortable bed. The hotel it is relatively new, tastefully decorated and quiet with closed balcony door even when tram passes just meters away. Very comfortable bed and pillows. Very pleasent welcoming vith turkish delights waiting for us in the room upon arrival. I nice surprise from the staff congratulating me with birthday cake.
Brekfast has an acceptable variety including even fresh seasonale fruits. However at this price level you shouldn't have to pay extra for a caffe latte or expresso. Only thermos coffe is included with the breakfast which feels a bit cheap.
At the reception you can borrow a public transportation card which is great service as you dont have to buy one.
Hotel spa is nice but litle and the water in the pool a litle cold even if thermometer is showing 29 celsius.
In all a clean and comfortable hotel that we will return to.

Stayed: April 2018, travelled as a couple
Thank Raymond-Ibolya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Genel Müdür at Romance Istanbul Hotel, responded to this reviewResponded 11 May 2018

Precious Guest,

Thank you very much for your valuable review here about our hotel.It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul.Your feedback is very important to us as our guest satisfaction is our main priority.
About the swimming pool temperature, I would like to inform you that due to health and safety regulations given by Turkish Government and World Health Organization which we have to apply, the temperature of the pool must be 28 C. Due to these regulations we are unable to do so, as we get regular checks by the government officers.
Regarded to the espresso being extra, It is a standard procedure applied by hotels world wide,and we are also applying that sample.
We would love to welcome you back here again on your upcoming trips.

Best Regards,
Romance Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

We are a family from California who travel the world extensively. I searched very thoughoghly for a beautiful hotel in Istanbul,that was known for having great service ,clean facilities, centrally located near transit, and a spa facility that was included with the cost of the room. We not only experienced all of those things,but so much more. Firstly the staff were all not only professional and responsive to requests, they were also very personal and so so kind. Ayla is guest services , we will miss you. Your caring ,knowledgeable, loving personality was really special and our whole family really enjoyed every moment with you.The girls loved their braids and gifts. Rabia, your smile, your Turkish coffees during the delicious breakfast buffet, your loving nature was so warm and appreciated. You both really made our experience unbelievably special. We opted for the Royal Suite, which has the wrap around terrace.It was beautifully cleaned and taken care of from Savas, in room services. It was spacious and the beds and linen were very comfortable. The Spa area included the Turkish Hammam, a pool, cedar sauna , and steam room . All areas were super clean and provided hours of relaxation and fun for our whole family. I can recommend this hotel full heartedly. You can trust that you will be taken care of fully. Thank You to all staff we encountered.

Stayed: April 2018, travelled with family
1  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018

We recently stayed 5 nights at the Romance Hotel and loved every bit of it. It is a fairly new hotel so everything is super clean and impeccable.
The shuttle service from the airport was very convenient and efficient.
We stayed in the royal suite and for istanbul standards, the room was very large. The shower and jacuzzi tub were amazing. The bed was large and comfortable. There was a huge wraparound terrace as well.
We were greeted with balloons and a bottle of wine as we were celebrating our anniversary, which was a very nice gesture.
Breakfast was perfect. You could get personalized omelettes and waffles daily on top of the buffet which also had many hot and cold options daily.
The spa/pool area are beautiful as well.
It is in the perfect location, walking distance to everything in Sultanhamet that you may want to see. There are plenty of shops and restaurants just downstairs from the hotel.
Ayla and Rabia were so kind to us and made sure we were always well taken care of. Overall an amazing experience. We did a lot of research looking for a modern hotel in the old city and we definitely found the right one. Thanks for a great experience.

  • Stayed: April 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank jibra1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Genel Müdür at Romance Istanbul Hotel, responded to this reviewResponded 11 May 2018

Our Dearest guest,

Thank you very much for your valuable review here about our hotel.It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul.
Your feedback is very important to us as our guest satisfaction is our main priority.
We would love to welcome you back here again on your upcoming trips.

Warm Regards
Romance Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018

Great location, everything was close by!
Very spacious and clean room! Extremely helpful staff, great breakfast!
Pool and spa area are very nice and clean!

We are looking forward to staying at this hotel again!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank nenade959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Genel Müdür at Romance Istanbul Hotel, responded to this reviewResponded 26 April 2018

Dear Guest,

We are thrilled to read that you had a pleasant stay with us, our main aim is to make our guests feel truly welcome and comfortable throughout their time with us and so we are delighted to learn that this was noticed and that you liked the staff and the facilities.

Warm Regards,
Romance Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

Beautiful boutique hotel with everything you need, in a lovely area and easy walking distance to much of what you come to see. The staff was attentive, professional, warm, friendly and inviting. The breakfast was divine. Delicious coffee and I loved the bread. Our room was exceptionally clean, with new and interesting decor. A small balcony was just enough to get a sense of the street below and some fresh air. Read the provided scroll telling the story of the hanging tunic. Great care was taken to reproduce these interesting items throughout the hotel. This hotel was a perfect beginning setting the tone for an amazing trip. We will return.

Stayed: April 2018, travelled as a couple
1  Thank Gail G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasmak Hotels T, Genel Müdür at Romance Istanbul Hotel, responded to this reviewResponded 11 May 2018

Dear Guest,

We are thrilled to read that you had a pleasant stay with us, our main aim is to make our guests feel truly welcome and comfortable throughout their time with us and so we are delighted to learn that this was noticed and that you liked the staff and the facilities.

Warm Regards,
Romance Istanbul Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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