Arrived with family including two small children. Taxi had to stop at bottom of road as road was being dug up ! Had to dodge moving JCB diggers with two 30kg bags in hand and two small children in toe. No hotel staff at main entrance to meet and assist --extremely disappointing service considering the main road was a construction site ! No prior warning regarding this from hotel. No apologies given on arrival and not even a mention.
Thankfully we were only staying 2 nights en route to the Middle East. TV did not work for first day and a half as cables had been cut by the work outside. No WiFi in room on second day for same reason, No compensation given--I asked for a free airport transfer but was met with a surprised metaphorical shrug of the shoulders.
Every time we left the hotel we were cornered by someone who was trying to ' catch customers' for his restaurant opposite the hotel. This man was persistent to the point of being rude about his insistence that we eat at his restaurant--we politely declined--however I wish I had been firmer at the time.
Breakfast at the restaurant was poor. However the room was nice from what i remember. However my memory of this hotel is tarnished by the aforementioned reasons.More
- Free Wifi
- Breakfast included