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GirlabouttheGlobe
Portsmouth, United Kingdom

A Fantastic Stay

Review of Hotel Twins
5.0 of 5 bubblesReviewed 28 Oct 2018
This hotel is just stunning. The door opens up to a courtyard full of greenery which greets you at the end of a weary day. The staff are very accommodating and are on hand to call taxis and change your currency. It’s easy to walk to the main sights in the city from here. The hotel was one of the original hotels in Dushanbe and is called ‘Twins Hotel’ because of its two identical buildings.

The rooms are equipped with everything you need; slippers, bath robe, tv, tea, hairdryer and toiletries. The bed was really comfortable and I was able to turn on the heating to heat the room at night. I loved the fact that coffee was served during the day and that you could help yourself to ice creams too.

Breakfast was a variety of delights from fruit and yoghurt to Russian potato salad, eggs and sausages. You could even order an omelette. I definitely recommend staying here.
Date of stay: October 2018
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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2 - 7 of 50 reviews
Reviewed 12 October 2018

This was my first trip to Dushanbe. The staff at the hotel were very helpful with everything we needed. They picked us up at the airport and arranged for all the taxis we required. The internet speed was great, which is very important for me when traveling. The rooms are spacious and had everything I needed. The breakfast buffet had so many options that I could not try everything in my two days being there. I would definitely stay there again.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sally P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2018 via mobile

From our very first contact this hotel was excellent.
Immediate response from Rustam to emails and kind as well.
We arrived in the dark and were welcomed by Umed.
When I realized our room was on the top floor I requested a change to the lower floor. He said he needed to check with his manager and returned with a smile saying “no problem”
This was the attitude to everything we needed while we were there.
We were travelling from London to Beijing and from storing our mattresses to providing a pressure washer for the Land Rover to making copies for us our GBAO documents to filling flasks!
The hotel has a lovely aspect which I have not encountered before
Tea and coffee are available all day and night and included in the price as are items of washing while there!

The room was spotless , air con worked fabulously, and a really comfortable bed.
It really is a beautiful old building with a courtyard to sit in. Breakfast was lovely!
Firdavs ( I hope I have the spelling correct) helped us from our arrival to our departure.
To Rustam, Umed, Firdavs and Abdullo, we thank you and will always remember our stay with you!
It was superb!

Date of stay: June 2018
Trip type: Travelled as a couple
3  Thank JillBack
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 April 2017 via mobile

Wonderful atmosphere, easy location, great breakfast, nice and helpful people at reception. It was very nice 2 days for me. Next time I will choose the same hotel and stay more days

Thanks...
Gurcan Ozkan

Date of stay: April 2017
Trip type: Travelled on business
Thank gurcan37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2017 via mobile

-Maybe this hotel used to be a good one but unfortunately I should say that It seems that the furniture neglected for a long period especially the bed sheets and no renewal and maintanence has been made ! The bed sheets were exhausted and the color was changed and some spots could be seen on the sheets. In addition, there was a sewage smell in my bathroom! I stayed just one night and moved to another hotel.
+Thanks for the friendly staff, they tried to help me by showing 2 other rooms but the condition of bed sheets were same. Internet was acceptable and fast enough.

Date of stay: April 2017
Trip type: Travelled on business
Thank Alvi M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdugani M, Управляющий at Hotel Twins, responded to this reviewResponded 4 April 2017

Dear guest. Thank you for your feedback. But it's surprising that you arrived in the morning and after a few hours decided to move to another hotel. We offered you other rooms, but unfortunately you refused. It's a pity that you said about your remarks at the reception desk. We will find out about it with your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2016 via mobile

This hotel is really nice with very cheerful staffs, it is really much clean. I enjoyed being here. The environment is calm and I enjoyed breakfast here as well. It locates in a very good part of the city, it is really near to the airport while to markets for shopping as well

Date of stay: March 2016
Trip type: Travelled with friends
Thank Nasrullah S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdugani M, Управляющий at Hotel Twins, responded to this reviewResponded 16 May 2016

Dear Guest,

Thank you very much for the time you have taken to send your feedback to us. We will be so glad to welcome you again in our hotel.

Best regards,

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