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gurcan37
Istanbul, Türkiye

Wonderful...

Review of Hotel Twins
5.0 of 5 bubblesReviewed 24 Apr 2017via mobile
Wonderful atmosphere, easy location, great breakfast, nice and helpful people at reception. It was very nice 2 days for me. Next time I will choose the same hotel and stay more days

Thanks...
Gurcan Ozkan
Date of stay: April 2017
Trip type: Travelled on business
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    Reviews (50)
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    5 - 10 of 50 reviews
    Reviewed 3 April 2017 via mobile

    -Maybe this hotel used to be a good one but unfortunately I should say that It seems that the furniture neglected for a long period especially the bed sheets and no renewal and maintanence has been made ! The bed sheets were exhausted and the color was changed and some spots could be seen on the sheets. In addition, there was a sewage smell in my bathroom! I stayed just one night and moved to another hotel.
    +Thanks for the friendly staff, they tried to help me by showing 2 other rooms but the condition of bed sheets were same. Internet was acceptable and fast enough.

    Date of stay: April 2017
    Trip type: Travelled on business
    Thank Alvi M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Abdugani M, Управляющий at Hotel Twins, responded to this reviewResponded 4 April 2017

    Dear guest. Thank you for your feedback. But it's surprising that you arrived in the morning and after a few hours decided to move to another hotel. We offered you other rooms, but unfortunately you refused. It's a pity that you said about your remarks at the reception desk. We will find out about it with your feedback.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 31 March 2016 via mobile

    This hotel is really nice with very cheerful staffs, it is really much clean. I enjoyed being here. The environment is calm and I enjoyed breakfast here as well. It locates in a very good part of the city, it is really near to the airport while to markets for shopping as well

    Date of stay: March 2016
    Trip type: Travelled with friends
    Thank Nasrullah S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Abdugani M, Управляющий at Hotel Twins, responded to this reviewResponded 16 May 2016

    Dear Guest,

    Thank you very much for the time you have taken to send your feedback to us. We will be so glad to welcome you again in our hotel.

    Best regards,

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2016

    Reception staff is extremely helpful. Palace like structure. Room services are upto european standards. Thanks to owners of the hotel for maintaining such a good property. I have been to many hotels in central asia, but this hotel has planted a good picture in my mind. Thanks.

    Room tip: ask for ground floor room
    Date of stay: February 2016
    • Trip type: Travelled on business
      • Sleep Quality
      • Cleanliness
      • Service
    Thank pandit333
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Abdugani M, Управляющий at Hotel Twins, responded to this reviewResponded 16 May 2016

    Dear Guest,

    Thank you very much for the time you have taken to send your feedback to us. We will be so glad to welcome you again in our hotel.

    Best regards and take care

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 October 2015

    Good:
    Nice hotel in quite place in Dushanbe. Very good breakfast with very good service at usual hours.
    Bad:
    The taxi requested at arrival never arrived. The breakfast requested at departure was unavailable because people at reception are not flexible to manage kitchen.

    Room tip: The room was a bit cold and the bed not very comfortable. For such price, it's not really convenient.
    Date of stay: October 2015
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with this hotel
    Thank jm c
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 21 September 2015 via mobile

    Unfortunately we just had the chance to stay one night in this exceptional hotel. Rooms and service are incredible. Courtyard and reception are a bit old fashioned so we were afraid to see the rooms. But what a surprise. Clean, big, Very modern with even a Computer And a huge flat screen and really quiet. Yes, even the bathroom is pretty big. We have seen the new Sheraton, the Hyatt too. The twins doesn't need to hide at all. Breakfast was rich and yummy. Thanks.

    Date of stay: September 2015
    Trip type: Travelled with friends
    1  Thank Raeid M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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