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globelove
Helsinki, Finland

Luxurious for the price but hard bed

Review of Hotel Oriyo
4.0 of 5 bubblesReviewed 18 Apr 2014via mobile
Stayed for a night on business. For usd 60 (corporate)got a huge room with floor heating, satellite, safe, fridge, water kettle, coffee, tea. Very kind service. Staff arranged food from downstairs restaurant. Takes at least an hour to get food even at lunch time. They bring your main dish 15 minutes before the garnish. A very hardI bed to sleep on as already reported by others.
Date of stay: April 2014
Trip type: Travelled on business
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    Reviewed 23 November 2013

    I had a strange and disappointing experience at the Oriyo. I agreed with the manager to extend my stay the day before my flight for an additional $60, which I was happy to pay. The evening prior, I was told my room had been sold and I had to move (after I already paid for the extension). I was using the room as an evening/weekend office, so I was very unhappy when the manager broke our agreement to sell the room. He then claimed he could do nothing about it. When I asked who is in charge, he laughed in my face and said he was.

    The hotel attempts many strange things (heated floors, a Jacuzzi) but then misses the basics of a one-star hotel. The pictures in the elevator look great, but:

    • When I asked if there were non-smoking rooms I was told they are all non-smoking, but I could smoke anywhere I liked.
    • There are many other things that are not right with this hotel. Except for one front desk staff who works at different hours, all others speak almost no English.
    • There lux room was enormous. The TV was 20 meters from the bed and only had three English channels (all news). The room had a china cabinet, 4 end tables, a vanity but NO DESK!
    • The room was not cleaned regularly. You had to make a special request!
    • When the maid cleaned the room, she unplugged the refrigerator with my perishables inside. In addition, she moved all my belongings and mixed up my work papers.
    • There is not a proper shower in the bathroom. One must squat in the Jacuzzi—very inconvenient.
    • For breakfast I was sent to a ballroom and had to bang on the kitchen door and try and communicate with a cook who spoke no English. The daily omelet was disappointing.
    • The café is almost never open.
    • I could never locate the gym, pool, sauna (I suspect it is closed or never opened)
    • The place was noisy with loud guests congregating and smoking in the hall at midnight.
    • For $100 per night I was told I was getting a good discount off the $120 rack rate (other long stays were getting a third off)—total poor value in my extensive travel experience.

    There are better values in Dushanbe. Avoid Hotel Oriyo at all costs.

    Date of stay: November 2013
    • Trip type: Travelled on business
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    7  Thank MarcoPolow
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 28 October 2019
    Google Translation

    Room tip: Удобное расположение, отзывчивый персонал, услуги гида
    Date of stay: October 2019
    • Trip type: Travelled on business
      • Value
      • Rooms
      • Service
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HOTEL - O, Менеджер по связям с общественностью at Hotel Oriyo, responded to this reviewResponded 29 October 2019
    Google Translation

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC