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All reviews rooftop bar perfume river star hotel corner room top floor breakfast buffet beautiful hotel city view bit dated third floor loved this hotel overlooking the river central location fruit citadel vietnam tour
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Reviewed 6 October 2018 via mobile

Friendly and helpful staff. Hotel was clean and comfy. Fantastic cool air conditioning. Pool was clean and refreshing. Close to restaurants and great view of the river and citadel from our room. Rooftop bar was great for lunch and a drinks with a beautiful view. Easy stroll over the bridge to the markets.

Stayed: September 2018, travelled as a couple
Thank Elleffe66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2018 via mobile

I stayed in there for a couple of days. In the hotel you have a fantastic view from the room. It has friendly staff and offers a nice breakfast buffet. The pool is nice, the spa usage is a bit too expensive.
It’s in walking distance to the main streets with restaurants and bars, which is pedestrian area in the night. I can recommend this hotel and would definitely come back there again.

Stayed: January 2018, travelled on business
Thank Boris_travel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial_Hotel_VN, Nhan Vien Kinh Doanh at Imperial Hotel, responded to this reviewResponded 4 October 2018

 Dear Mr Boris_travel1234,
Thank you for taking the good time that you stay at our hotel, your comments are very much valued. Our staffs are trained to provide the best service to customers. I assure you that I will notice the price of spa as you said.We look forward to seeing you on your next trip to our hotel!
Sincerely,
Phuong Nguyen
Sales Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018 via mobile

We stayed for two nights in a river view room. Ice cold aircon. Close to restaurant area, Citadel and markets across the bridge. Hotel staff were excellent and very friendly. Hotel was very comfortable. Only downside would be meals and drinks a quit expensive in hotel which is pretty normal. It’s a shame as if was cheaper more people would dine in. The breakfasts as part of room were very good and not to be missed.

Stayed: September 2018, travelled as a couple
1  Thank Kent F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2018

The location of the hotel is pretty good. The rooftop bar is excellent to have a drink and enjoy the views of Hue at night.

The hotel is comfortable and the staff are friendly. They will help when you need any help. Thank you.

  • Stayed: September 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank MCC454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial_Hotel_VN, Nhân Viên Kinh Doanh at Imperial Hotel, responded to this reviewResponded 18 September 2018

 Dear Ms/Mr,

Thank you for taking the good time that you stay at our hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staffs are trained to provide the best service to customers. We look forward to seeing you on your next trip to our hotel!
Best Regards
Phuong Nguyen
Sales Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2018

Peaceful oasis in the middle of this lovely old city. All the staff were very helpful - from check-in and throughout our stay. Nhu Quynh was one staff member whose smile often greeted us or welcomd us back after an excursion.

Room Tip: Loved our view of the river
  • Stayed: September 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank TomR596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial_Hotel_VN, Nhan Vien Kinh Doanh at Imperial Hotel, responded to this reviewResponded 17 September 2018

 Dear Mr. TomR596,

Thank you for taking the good time that you stay at our hotel. Our staffs are trained to provide the best service to customers. We look forward to seeing you on your next trip to our hotel ! Have a nice day !
Yours sincerely,
Phuong Nguyen
Sales Executive.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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