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All reviews rooftop bar perfume river star hotel corner room top floor junior suite breakfast buffet beautiful hotel city view bit dated third floor loved this hotel overlooking the river central location fruit citadel vietnam
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Reviewed 1 February 2016 via mobile

We stayed at this hotel back in 2009 and this time, we decided to repeat. We chose the Delux River View (smoking room). It was just add good as the diets time. Spacious, clean and elegant room. The buffet breakfast has a wide selection of western and Asian food and also has an egg station. The staff are very friendly, polite and attentive with the guests requests and needs. It maybe time to modernise it but it's vintage look is also part of its elegance. Well situated, as it's only a stroll away from all the city's main attractions and two minutes from the illuminated bridge. Just outside the hotel (on the street on the right as you walk out, you'll find the mandarin café. There you can dine (the food is really yummy) cheaply, organise tours or transfers, wash clothes, etc. always much cheaper than in the hotel. Just across the road from the hotel, you'll also find a very nice sort of fast food, café and bake shop.if you go upstairs you'll be able to enjoy the cup shape tables.

Stayed: December 2015, travelled as a couple
1  Thank Noelia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this reviewResponded 2 February 2016

Dear Noelia V
Thank you for coming back and taking the time to give generous comment about us. Because you are expert about our hotel and Hue city already, so I have nothing to say much about your comment. All we hope now is to see you again at our hotel, of course, with the best price that you have a right to demand for loyal guest as always. just drop me an email Noelia V please.
Best regards,
Son dinh Le

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Reviewed 24 January 2016

My husband and I had a wonderful two night stay at the Imperial. The hotel was decorated in very opulent traditional Asian style. We were upgraded to a suite and had a very nice living room as well as bedroom. The service was excellent and their response to anything needed was immediate.
Sad to say that the weather was not cooperative and we did not have much of a view because of the rain and fog.
We could definitely recommend this very good hotel.

  • Stayed: December 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank werhappy2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dinhsonmk, Deputy General Manager at Imperial Hotel, responded to this reviewResponded 25 January 2016

Dear werhappy2travel
Thank you for taking the time to give wonderful comment about us. We are glad that you enjoyed your stay at our hotel. I don't know what is happening with the world weather, but normally January is our Spring with Sun and flower blossoming, hoping that the beautiful weather will come back with us soon at the end of January, so we will have a good time to welcome our Lunar New Year from 7th until 15th February, 2016. We hope to see you again in near future.
Best regards,
Son Le Dinh/Mr.

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Reviewed 17 January 2016

We had a corner suite with a bedroom and living room on a higher floor overlooking the bridge, the river, and the Citadel. The rooms were large, comfortable, and clean with an updated bathroom. The breakfast buffet was very extensive with all different types of food. We ate dinner in the restaurant at the top of the hotel. The view was lovely though the food was just OK. But, we gave the hotel an excellent rating as it was lovely in every other way.

  • Stayed: November 2015, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank MtnCityCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Deputy Genral Manager at Imperial Hotel, responded to this reviewResponded 18 January 2016

Dear MtnCityCouple
Thank you for taking the time to give generous comment about us. I just meet the Chef today to discuss how we can improve the food quality beyond OK because with a luxurt hotel like us, guest has a right to demand the best quality. Thank you for bring it to our attention and we hope to see you again at our hotel soon in coming time.
Best regards,
Son Le Dinh/Mr.

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Reviewed 16 January 2016 via mobile

Stayed here for 2 days in November. Beautiful hotel with great oriental characteristics and details. Nice clean room with great view of Perfume River and Trang Tien Bridge. Beautiful day and night view. Good breakfast with delicious coffee. Staff are helpful and dress nicely.
Hotel is a short walk to night market, centrally located. Highly recommend.

Stayed: November 2015, travelled as a couple
2  Thank Kristy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Deputy General Manager at Imperial Hotel, responded to this reviewResponded 16 January 2016

Dear Kristy D
Thank you for taking the time to give wonderful comment about us. We are glad that you liked our imperial decoration style in every facilities details. As always we are very proud of view from our room, Top Bar to our beautiful river and city below. Staff is our real asset . Finally and above all, we are very happy to hear that you will recommend our hotel to many of your friends, relative I know for sure in coming time.
Best regards,
Son Le Dinh/Mr.

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Reviewed 15 January 2016

I don't know if I've ever been in such an opulent hotel. The only thing I can compare it to is Vegas-style hotel decor, but that doesn't seem fair. We had a wonderful stay, and enjoyed walking everywhere in town from our hotel. I'm not sure if it was just the room we were given, but the views of the city and river were absolutely stunning! The staff was very friendly and offered their help at every turn. They helped us arrange transportation to multiple tombs, and to and from the airport. The only thing I wish is that perhaps the staff was a little more willing/able to give specific local "insider" recommendations (restaurants, tailoring shops, etc.). The breakfast buffet was quite impressive, with a wide selection and multiple made-to-order stations. The rooftop bar (though a bit overpriced) provided excellent views, and the wait staff was wonderful. Given the chance, we'd definitely stay here again.

  • Stayed: January 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank RNC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Imperial H, Deputy General Manager at Imperial Hotel, responded to this reviewResponded 16 January 2016

Dear RNC8
Thank you for taking the time to give generous comment about us. Nothing is more wonderful than beginning a working day and see such a wonderful comment about us like this. We totally agreed that we need to train and instruct our staff more about local information to help our guest explore our city easier and faster. Thanks for your advice and we do hope to see you again at our hotel soon in coming time.
Best regards,
Son Le Dinh/Mr

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