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All reviews fruit great hotel desktop computer welcome drink restaurant staff side street hotel is located private car tucked away room was spacious pho great value for money city view the river highly recommend this hotel stayed here for nights night market
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Reviewed 16 October 2018 via mobile

Big and clean room. The breakfast was very good (small buffet + menú with eggs, noodles, pancakes...). Convenient location.
The staff offered us tours in Hue and transportation to Hoi An by car, we didnt contract them, we visites the City walking and we went to Hoi An by motorbike

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Alba L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018 via mobile

The staff at this hotel are amazing! They arranged airport pickup, late checkin, two days of touring, recommendations, and overall fantastic, friendly service. Julia, at the front desk, was particularly helpful! Really enjoyed the stay and would definitely go back!

Date of stay: October 2018
Trip type: Travelled solo
1  Thank Britta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2018 via mobile


We stayed at Serene Palace Hotel for 3 nights. From the time of booking, arrival, stay and departure it was a fantastic experience. Jenny with pre-arrival communication was prompt and clear. At reception Mary and Kelly were always ready to help in planning our outings giving us information with regard to the city and doing their best to make us comfortable. In the restaurant Sally was always friendly and helpful, with breakfast and meal suggestions. We tried the set menu on the day of our arrival which was authentic and delicious. We had booked a balcony room which was very comfortable and also had a PC with internet connection in the room. The room was nice and clean, the bathroom has a bathtub and shower in one. The hotel is well located, down a narrow street and relatively quiet; restaurants and nightlife are a short distance away.
Our entire stay at Serene Palace Hotel was a great experience, all the staff were always pleasant smiling and ready to help. Would recommend this hotel and would also stay there again if the opportunity did arise.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank SeaFly2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

Everything else was great. The reception and restaurant staff were brilliant and there was one girl in restaurant in particular (little jewelled necklace given by her mother) that was absolutely great. She even gave us a box of fresh fruit for the train journey to de nang. We ate dinner in the restaurant which is #no 1 in Hue and we were not disappointed. It was excellent. Do mot be put off by back street entrance, once inside, the place is great.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank MH-Derry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

We stayed only one night here, but found the quality of our room brilliant for the low price we paid. Very comfortable, staff are extremely friendly, chatty and helpful (even packing us snacks for the night train we were heading to get - thank you Susy!) Highly recommend it.

Date of stay: October 2018
Trip type: Travelled with friends
Thank Róisín O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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