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All reviews fruit great hotel desktop computer welcome drink hotel restaurant side street private car special thanks room was spacious small alley perfect stay excellent value for money highly recommend this hotel tucked away pho city view the river
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Reviewed 14 October 2018 via mobile


We stayed at Serene Palace Hotel for 3 nights. From the time of booking, arrival, stay and departure it was a fantastic experience. Jenny with pre-arrival communication was prompt and clear. At reception Mary and Kelly were always ready to help in planning our outings giving us information with regard to the city and doing their best to make us comfortable. In the restaurant Sally was always friendly and helpful, with breakfast and meal suggestions. We tried the set menu on the day of our arrival which was authentic and delicious. We had booked a balcony room which was very comfortable and also had a PC with internet connection in the room. The room was nice and clean, the bathroom has a bathtub and shower in one. The hotel is well located, down a narrow street and relatively quiet; restaurants and nightlife are a short distance away.
Our entire stay at Serene Palace Hotel was a great experience, all the staff were always pleasant smiling and ready to help. Would recommend this hotel and would also stay there again if the opportunity did arise.

Stayed: October 2018, travelled as a couple
1  Thank SeaFly2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

Everything else was great. The reception and restaurant staff were brilliant and there was one girl in restaurant in particular (little jewelled necklace given by her mother) that was absolutely great. She even gave us a box of fresh fruit for the train journey to de nang. We ate dinner in the restaurant which is #no 1 in Hue and we were not disappointed. It was excellent. Do mot be put off by back street entrance, once inside, the place is great.

Stayed: October 2018, travelled as a couple
1  Thank MH-Derry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

We stayed only one night here, but found the quality of our room brilliant for the low price we paid. Very comfortable, staff are extremely friendly, chatty and helpful (even packing us snacks for the night train we were heading to get - thank you Susy!) Highly recommend it.

Stayed: October 2018, travelled with friends
Thank Róisín O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018 via mobile

The staff are all so friendly, the rooms clean and quiet, and the location is convenient. We were able to check in 2 hours early which was a huge bonus after having little sleep on the overnight train the previous night. Alan, in particular, spoke excellent English, sharing with us his knowledge of Vietnam and the local sights. His service and easy conversation made our trip to Hue special. The restaurant food was also very good. The set menu for two provided us with delicious local cuisine that we had not yet experienced. We will certainly be recommending this hotel to family and friends.

Stayed: October 2018, travelled as a couple
Thank lipi285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2018 via mobile

This hotel is manned by great staff who go out of their way to make you feel welcome.The location is quiet yet within walking distance of the area known as the walking street area on weekend nights.
They even prepared a takeaway breakfast for us when we left early for a tour.

Stayed: October 2018, travelled as a couple
1  Thank Vikki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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