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Reviews (556)
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Reviewed 21 November 2017 via mobile

We enjoyed our stay at Muong Thang, Hue. The location of this hotel is convenient for visiting the local markets. There are also various shops close by for souvenirs & silk. Anh at reception checked us in & was so knowledgable about her city. She advised us of the private car service provided by the hotel & what sites we should see. Binh our driver was excellent and waited patiently for us to enjoy the sites and then drop us at the airport for our departure. Very special people in a very interesting historical city.

Stayed: November 2017, travelled with friends
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muong Thanh Hol... h, General Manager at Muong Thanh Holiday Hue Hotel, responded to this reviewResponded 23 November 2017

Dear Jenny S,

On behalf of the Hotel, I would like to thank you for your appreciation to Mường Thanh Holiday Hue Hotel. We are all motivated by your comment whether the most significative is "very special people in a very interesting historical city".
We have been found that the staff is our most precious asset. Huyền Anh, Văn Bình and many other staffs have day by day been acknowledged and worked with their passion not only with their duties. We'll keep going to build up the combination of friendliness and standardization in Hotel's services to expand great experience that you had to other guests.
While looking forward to welcoming you again, we wish you all the best.

Respectfully yours,
Nguyễn Hoàng Thụy Vy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017 via mobile

Spent a night after over 10 years visiting the Citadel of Hue city was a great experience.
The hotel location is perfect for your walking distance to the Huong River with many shops, local street food and souvenir items.
Staff in traditional Ao dai was also something you remember most together with her sweet local voice of Hue.
Will defenitely come back again with my family longer to explore others historical sites in this famous citadel.

Stayed: October 2017, travelled on business
1  Thank Michael Trần V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muong Thanh Hol... h, General Manager at Muong Thanh Holiday Hue Hotel, responded to this reviewResponded 16 November 2017

Dear Micheal Trần V

It's great to hear from you after your staying at Mường Thanh Holiday Hue Hotel. There is nothing valuable than your appreciation with special praise to our staffs.
At Mường Thanh Holiday Hue Hotel, the local culture with international standard combine extremely to make for a service. We are so happy that this brings you great experience during your visiting to Hue after such a long time.
We are looking forward to welcoming you back with your family at soonest.
Warmest regards
Nguyễn Hoàng Thụy Vy
General Manager

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Reviewed 12 November 2017

Friendly Staff and attentive. The accommodations were large, clean and well equipped. Great location and good breakfast spread. The views from the elevators alone make this a good spot. Thank you for the stay.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Sebastian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muong Thanh Hol... h, General Manager at Muong Thanh Holiday Hue Hotel, responded to this reviewResponded 27 November 2017

Dear Sebastian G,

We would like to express our thankfulness for choosing to stay at Mường Thanh Holiday Hue Hotel and leaving such great comment. Through your sharing, we do believe that you enjoyed the stay with Hotel's accomodation, facilities, location and staff. This is definitely a valuable reward to motivate us keep going.
While waiting for a new chance to welcome you back, we again thank you and wish you all the best,
With warmest regards
Nguyễn Hoàng Thụy Vy
General Manager

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Reviewed 12 November 2017

We booked this hotel last minute but we were lucky to book this!
A large clean room with the city view and good break fast! Very close to the under bridge night market and the Hue food market (Both have a wonderful delicious Bun No Hue.) Very kind and professional service. I loved it!!!! Thank yoooou!

  • Stayed: November 2017, travelled as a couple
    • Cleanliness
    • Service
Thank Chihiro O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muong Thanh Hol... h, General Manager at Muong Thanh Holiday Hue Hotel, responded to this reviewResponded 27 November 2017

Dear Chihiro O.

We found that we were lucky to have you as our guest, not only you have luckiness as you said. It's so exited to get your appreciation for hotel's services, especially for the room and breakfast. Regarding to the attractions nearby, besides of the night market and food market that you enjoyed, there is also a walking area just some steps from the hotel. Hope to welcome you again to discover this cultural and interesting area, and more over, to admire the scenery of Hue which are changed every moments of a day from the hotel.
Respectfully yours,
Nguyễn Hoàng Thụy Vy
General Manager

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Reviewed 9 September 2017 via mobile

Nice looking hotel and the rooms, breakfast and general amenities are all okay and location-wise it's fine. Biggest problem for us was the incredibly noisy bar on the other side of the street blaring out techno music. Despite being on the 10th floor, the music and singing was so loud that it quickly became apparent that we wouldn't be getting much sleep unless we moved rooms. Hotel moved us (and upgraded us) to a much quieter room which was fine (although you could still hear the music from the bar at gone 11pm) for which we were very grateful. A shame for the hotel to have this problem, but I wouldn't risk returning as there's plenty of other options.

Stayed: September 2017
Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muong Thanh Hol... h, General Manager at Muong Thanh Holiday Hue Hotel, responded to this reviewResponded 11 September 2017

Dear Graham M,
We would like to express our thankfulness for your comments, especially for the appreciation of hotel's room, breakfast, amenities and all other services. We have been trying time to time to ensure the best quality service then every moment you spent with us was deserving. However, that's tough for the noise from the bar on the other side had affected to you. We have been asking and working harder with the government to find a proper solution. When waiting for the changing of circumstances, we are willing to upgrade the room, attending to every requests to serve you a comfortable stay. We're grateful to listen to your sharing and keep continuing for the better services.
We do hope to have another chance for welcoming you back.
Best regards,
Nguyễn Hoàng Thụy Vy
General Manager

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