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Savings alert! 18% below average rates

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Reviews (850)
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Reviewed 11 August 2015

I loved this place, especially spending the night on the overnight train from Hanoi to Hue. Great staff, excellent for comfort, clean, secure, service. Such a nice place to stay. They have in house massage which was fantastic. Room was quiet, beds comfortable. I'd stay again for sure. We had breakfast and lunch and was impressed with all the offerings.

Room Tip: No special tips, we were on 7th floor and was all good
  • Stayed: August 2015, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2015

We only stayed one night in Hue, and it was a perfect location to visit around. The hotel decor is a bit outdated, but the price was so reasonable (we booked directly, as we did with all other hotels during our trip). The room was spacious. We arrived at 10am when the room was not ready, but they kept our luggage in storage and we were allowed to use the swimming pool on the 11th floor. They were busy revamping the pool area, but it was a great add on to the hotel to have a pool.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank JamboNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2015

Large rooms with even larger beds. The place to stay when in Hue. The rooftop pool is a bonus. Massages in Hue are much cheaper that Hanoi. Great views from the restaurant, nice and clean in a comfortable room.

Room Tip: As in all hotel accommodation; higher rooms have less street noise
  • Stayed: June 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank John_Alison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2015 via mobile

We stayed at the romance hotel for 2 nights between our stays in Da Nang and Hanoi during our Vietnam tour.
It is a very nice and clean hotel, the staff is friendly and the location is very central.
I did however have a few moments when the service was not up to standards.
First was our room key, which stopped working. This was not a big deal to me, as they fixed it immediately.
But then we found out that the train tickets to Hanoi, which they booked for us were not the ones we asked for. After double checking TWICE with the staff, they admitted that they bought us soft seats rather than beds on the train. As it's an overnight train for up to 15hours, it was very important to us to get this right. We were very clear in what we wanted when ordering the tickets, but they still charged us the service fee double as they needed to change it at the station for us. The money is not the problem to me, but the gesture is.
I'd still recommend anyone who is looking for a good hotel in Hue, but make sure you are overly clear in what you want when asking for something.

Stayed: July 2015, travelled as a couple
Thank Timothy David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2015 via mobile

Elegant and modem hotel. Staff are very friendly and considerate. The Spa is very good and reasonably priced. The hotel location is excellent with handy access to restaurants, markets and river cruises. Recommend this hotel as I would stay again.

Stayed: June 2015, travelled as a couple
1  Thank WarrenFord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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