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All reviews onsen spa natural mineral water water temperature swimming pool chau relaxation bungalow jacuzzi vietnam
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Reviewed 28 August 2018 via mobile

Stay a night at Alba Inn with my parents in the next room and we’re connected by a balcony set up the view towards Waterlily Lake which offers a unique and absolutely peaceful experience in the morning. There are so many highlights of our stay at Alba Wellness Resort that were much better than my expectations.

First of all, my parents are vegan almost 20 years and the vegan menu Madame Chau Restaurant brought to were fantastic, especially the bowl of Zucchini Noodles. My husband was impressed by the taste of steamed rice and sautéed shrimp (set menu 2) that he mentioned 3 times after we got back to our room :) There was a little misunderstanding that we ordered set menu 3 instead, but the menu 2 didn’t disappoint. The fresh rolls are also great, especially after half an hour being soaked in hot springs. A glass of white wine is a great addition for sure.

Secondly, this resort offers you the best private waterway of hot springs with a staff there to make sure you are always supported and supervised. It was a wonderful time soaking in warm mineral water and enjoying birds’ songs, landscapes.

Not to be missed, the Onsen & Spa Package is a must try. There is a 7-steps-Onsen: micro bubbles - jacuzzi - steam bath - sauna - cold bath - natural mineral water bath. There is a promotion of Summer Wellness Package that offers you 30mins Onsen and 60mins Massage with 3 options. This activity is a great treat for me.

Last but not least, we would like to thank to the professional and well trained staffs here, who are very attentive and friendly and efficient. Especially, Linh - Spa Therapist and Gam - Waitress at Madame Chau.

The overall experience was fantastic! I will surely comeback next time with family. If you are looking for Zen Designed Resort, Alba is meet your demand already.

Stayed: August 2018, travelled with family
1  Thank Tri V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Alba, Tổng giám đốc at Alba Wellness Resort Hue, responded to this reviewResponded 29 August 2018

Dear Ms. Tri V

First of all, We would like to thank you for your chosen Alba Wellness Resort for your family’s holiday and thank you very much for taking your time to share your experiences with Alba Wellness Resort on Tripadvisor. We are very pleased to hear that your family and you did enjoy your stay with the various amenities, specially hot spirngs, Onsen and Spa. Besides, we are sorry for misunderstanding in taking the order although that is accepted.Then, We are happy to hear that our organic food make your family impressed.
We would also appreciate about your compliments for our 2 associates: Ms. Linh Spa and Ms. Gam Waitress. Your evaluation will be sent to them. And those make us more motivate to promote our services the best in the future.
Once again, Thank you very much for your stayed with us.We hope to see you again in the future and treat you to another relaxing stay.


Sincerely,

Nguyen Manh Tuan
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018

Staying for 2 days at the luxurious, top of the line retreat in a wonderfully secluded area of Hue, it was an entrancing experience overall. If you've ever wondered what it's like to be in a Japanese zen-like atmosphere smack dab in the middle of Vietnam, then look no further.

Aside from the amazing food here, as well as all the fun activites/hot springs on the outskirts, one of my absolute favorites was the the Onsen spa, which was a lovely experience. Kind of reminded me of a Korean spa, where once cleaned, I could transition from one different temperature spa to another. We ended the session with a sauna/steam room combo.

Customer service was fabulous! Big thank you to the manager, Carmen. She was a delight and helped my friends get accustomed to the resort. She was constantly in touch with us about arrivals and exits.. so on top of things! No wonder why she's in such high demand in the industry! Diane, marketing, was the best! Nyoman, the spa manager was a delight as well. Thank you to everyone at this resort for making our experience so memorable!

If you want to rehab your soul, come here. Come here now. There will never be another experience like this in your life...

  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank sagafrontier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Alba, Giám đốc quan hệ khách hàng at Alba Wellness Resort Hue, responded to this reviewResponded 11 July 2018

Dear sagafrontier911,

Thank you very much for your kindness and support, your review is highly valued. We would also like to extend our gratitude to you for choosing to stay with us at Alba Wellness Resort. We offer a unique selection of wellness experiences, treatment and activities in order to benefit our customers mentally, physically and spiritually. Other thing, Please know that I have shared your kind words with the rest of the team, particularly : Mrs. Carmen, Diane and Nyoman. We hope to see you in again for another relaxing stay at our resort.

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Reviewed 25 June 2018

By chance, i found about Alba Wellness with my friend when we're discussing about a short escape away from busy life in HCMC. 3 days 2 nights in Alba did not fail us. We enjoyed every moment! With daily activities, unbelievable that we could start the day from 6am with yoga, mediation then ziplines,highwire or biking to the countryside. After all, soaking ourselves with 8-step onsen then let be pampered by skillful massage. I love it.

The resort is nice design and a kinda of boutique style (huge landscape by the way), so you will not feel that you are in a mass place like many others. This charming place is by far much better in taste and quality than fancy seaside ones that i have stayed. Every single detail is well taken care off. Food is so fresh and great at Madame Chau.

A big plus is to staff. They are really well trained and attentive. always smiles on their faces and ready to offer help and support promptly.

Tip: recommend to take a morning biking to the countryside. They will bring to a cool natural stream. Just jump into this crystal clear water in the nature and enjoy the wind breezes

Room Tip: Rooms view to the lotus ponds or the bungalow
  • Stayed: June 2018, travelled with friends
    • Location
    • Service
1  Thank Chu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Alba, Manager at Alba Wellness Resort Hue, responded to this reviewResponded 29 June 2018

Dear Chu M,
We are so happy that you enjoyed your stay with us at the Alba Wellness Resort! Our resort is designed to suit the very needs of you and your friends to ensure the most relaxing getaway from busy city lives. We’re glad you were able to enjoy all our amenities and activities, from the morning yoga classes to the adventurous zip lining. We hope to welcome you back to our resort in the near future and treat you with all the same rest and relaxation.

Best regards,
Alba Wellness Resort Hue Management Team

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Reviewed 25 June 2018 via mobile

There are only a handful of resorts in SE Asia that have its own natural hotspring & onsen. The Alba Wellness Resort in Hue, a short 1 hour flight fr HCMC or Hanoi is. definitely a must go place for those who want a Wellness getaway that is great value for money & yet delivers on being a fun place to enjoy a great holiday !

We spent 4days & 3nights at the newly opened Alba Wellness Resort & enjoyed every moment of it .

The bungalows are beautifully done up with a rustic charm . Bicycles are free for your use throughout your stay .

It’s a self contained destination in itself where you can enjoy a spa treatment every day at a very reasonable cost .

It’s natural mineral water has health properties.

The onsen with 7 stations ( micro bubbles , mineral pool , jacuzzi , steam room , sauna & cold pool ) are a special treat . We did this everyday & you can feel radiant & rejuvenated.

The healthy food , bicycle trails , nature hikes into the hills behind the resort , meditation / yoga / breathing workshops all put you in a mood to want to stay healthy & change your hectic lifestyle. There is even a 32 station obstacle course & zip-line for the Adrenalin junkies .

The staff at the resort are wonderfully helpful: attentive & friendly and literally go out of their way to assist you .

It’s our very first visit to Hue & the Alba Wellness Resort & it’s the best decision we made for our June 2018 holiday . Great for couples or small families .

Stayed: June 2018, travelled with family
Thank SGTraveller0809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Alba, Manager at Alba Wellness Resort Hue, responded to this reviewResponded 29 June 2018

Dear SGTraveller0809,
We’re glad you enjoyed your summer retreat to our resort! It is exciting to hear that you made the most of your visit by enjoying many of the activities offered. Our 7-step Onsen bath is one of our specialties and provides numerous health benefits so it is great to hear that you indulged in this experience. We hope to see you again in the future and treat you to another relaxing stay.
Best regards,
Alba Wellness Resort Hue Management Team

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Reviewed 18 June 2018

3 Days spent in this beautiful region of Vietnam at the Alba Wellness Resort where the words hospitality quality as a real meaning. I have been living in Vietnam for 20 years so I guess I can talk about Vietnamese food, here it's real and excellent! All the products come from the organic garden a short walk from your bungalow. Surrounded by nature the resort's Onsen (Japanese Spa) offers a great relaxing experience. I keep the best for the end. What a great staff, very kind and spontaneous
from the restaurant , reception and spa to our guide for the trek were amazing too, this region is gorgeous and deserves to be discovered !

Stayed: June 2018
1  Thank plaurenza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Alba, Manager at Alba Wellness Resort Hue, responded to this reviewResponded 29 June 2018

Dear plaurenza,
Thank you for your choosing to stay with us at the Alba Wellness Resort and thank you for your kind review. We’re very happy to hear that you had an enjoyable stay. The food is one of our most unique offerings since as it is all organically grown at the Alba farm. Having been here from 20 years I’m sure you have experienced the very best of Vietnamese cuisine and we are grateful to know that ours was as impressive. We hope to welcome you again for another relaxing stay.
Best regards,
Alba Wellness Resort Hue Management Team

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