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Sofitel Saigon Plaza
Ranked #25 of 476 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 9 December 2017 via mobile

We were greeted by a friendly gentleman at the airport. upon check in i was greeted by the DM Harry, friendly and welcoming. We were upgraded to comp club access. Room is clean and comfortable. Thank you for the welcome amenities in the room, teddy bear for my daughter too. Very thoughtful. Restaurant at breakfast has a great spread too. Not forgetting the doorman which is quite elderly very helpful on giving us information and direction. Recommended to stay for first timer in hcmc and those travel with family

Stayed: December 2017, travelled with family
Thank syirae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 11 December 2017

Dear syirae,

Bonjour and Warmest greetings from Sofitel Saigon Plaza!
What a wonderful comment you took the time to post on Tripadvisor!
We are delighted to read that you had an overall great experience. Rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence.
Once again, thank you very much for sharing your experience and look forward to the pleasure of welcoming you back again soon.

With warm regards,

Olivier Revy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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43 - 47 of 2,275 reviews

Reviewed 8 December 2017

Three night stay over Sat, Sun and Mon. Excellent in all areas; staff, room, food, services, location etc. Roof top pool offers a good view over the city. Laundry service was superb. The 'Le Club' lounge team were very helpful and even helped to investigate an expensive taxi fare I'd payed. The only slight downside is the general city noise (which is constant and everywhere) so cannot fault the hotel for that. Oh, and the cost of drinks in the bar, which were a bit expensive in my opinion.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank BertieVC1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 11 December 2017

Dear BertieVC1970,

Bonjour and Warmest greetings from Sofitel Saigon Plaza.
Thank you for your kind support to our hotel and for sharing with us your recent stay experience.
We are thrilled to read that you had a great stay with us and that you enjoyed the service delivered by our Ambassadors. Please rest assured that I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our Ambassadors
We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again in the nearest future.
Kind regards,

Olivier Revy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2017 via mobile

The Sofitel Saigon is only a block or two from the centre of the city, an easy walk to all the major sites. The concierge staff are particularly helpful and obliging. We upgraded to the club facilities on this occasion which we have found to be good value for money. In particular the 4pm checkout is great if you have a late flight as we do. The pool is a welcome relief after a long day in the heat and humidity. Definitely our choice for next time.

Stayed: December 2017, travelled as a couple
1  Thank francophilestwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 11 December 2017

Dear francophilestwo,

Bonjour and Warmest greetings from Sofitel Saigon Plaza!
We would like to extend our attitude for giving your time to share your experience at
Sofitel Saigon Plaza on Tripadvisor.
We are absolutely delighted to read that you had a great stay with us and that you enjoyed our location and the great service delivered by our Ambassadors. Your comments have been passed to the entire team as we are happy to make our customer's stay the most enjoyable.
We thank you again for your ongoing support of our hotel and look forward to welcoming you back for another memorable experience.

Sincerely,

Oliver Revy
General Manager

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Reviewed 6 December 2017 via mobile

Stayed four nights for business. Excellent customer service, first class. Amazing breakfast selection . The beef pho was delicious. The only negative, and it's so first world that I am embarrassed, is the drainage in the bath which the shower is over, takes forever. And the bathroom in general,could do with a make over. But on the plus side the bathroom does have a magnifying mirror which is so useful for us women (and men probably as well).

The pool is great so much better than in its sister hotel in Hanoi (l'opera)

Stayed: December 2017, travelled on business
Thank Penny g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 11 December 2017

Dear Penny g,

Bonjour and Warmest greetings from Sofitel Saigon Plaza!
Thank you for taking the time to share your feedback following your stay.
We are thrilled to read that you enjoyed the hotel, the extensive breakfast and the service delivered by our Ambassadors. Please rest assured that I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our Ambassadors. Besides that, your constructive feedback regarding the bathroom is much appreciated. I and the team will definitely address the point you have mentioned to enhance our service.
Thank you again for sharing your experience and look forward to the pleasure of welcoming you back again in the nearest future.

With best regards,

Olivier Revy
General Manager

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Reviewed 4 December 2017 via mobile

Sofitel was part of our package with Luxury Escapes
A lovely hotel to stay , friendly staff,
Breakfast had so much variety to choose from.
My husband and I had dinner at their restaurant and again so much variety.
Would go there again and definately recommend.

Stayed: November 2017, travelled as a couple
Thank Spoiltrotten48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
O-Revy, General Manager at Sofitel Saigon Plaza, responded to this reviewResponded 5 December 2017

Dear Spoiltrotten48,
Bonjour!
Thank you for taking the time to share your feedback following your stay.
We are thrilled to read that you enjoyed the hotel, the extensive breakfast and dinner and the service delivered by our Ambassadors. Please rest assured that I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our Ambassadors.
We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again in the nearest future.
Warm regards,

Olivier Revy
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Saigon Plaza

Address: 17 Le Duan Boulevard | District 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Ho Chi Minh City
#10 Romantic Hotel in Ho Chi Minh City
#21 Luxury Hotel in Ho Chi Minh City
Price Range: $161 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Saigon Plaza 5*
Number of rooms: 286
Official Description (provided by the hotel):
Sofitel Saigon Plaza is located on peaceful tree-lined Le Duan Boulevard just a moment from the city's commercial centre with it's fabulous shopping dining and landmark attractions like Notre Dame Cathedral and Reunification Palace. Newly renovated rooms and suites offer guests contemporary 5-star hotel style with a blend of modern French design and Vietnamese influences. Each room features spacious elegance while the Imperial Suite is the largest in Saigon. Situated in the business district and offering a full range of expert services the hotel is ideal for business as well as leisure travellers to Ho Chi Minh. It's conference facilities make it a preferred host for Magnifique weddings and events. Experience the French art de vivre the best of Ho Chi Minh City and gracious 5-star hotel service at Sofitel Saigon Plaza. ... more   less 
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Also Known As:
Sofitel Saigon Plaza Hotel Ho Chi Minh City
Sofitel Hotel Plaza Saigon
Sofitel Ho Chi Minh City
Ho Chi Minh City Sofitel

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