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Reviewed 30 December 2016

Our stay at this hotel could not have went any better. The room and food were amazing.
As for the staff at the hotel, they were just fantastic. Everybody from the lobby to the bar really went out of their way to make sure we were happy.
The location was also perfect, 15 minute walk to the war museum, markets and night markets 5 minute walk and 10 minute walk from bui vien St

Stayed: December 2016, travelled as a couple
Review collected in partnership with this hotel
1  Thank gavinmac2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 1 January 2017

Dear gavinmac2009,

Thank you very much for your review.

We are glad that your stay at the Grand Silverland was both enjoyable and memorable. Your compliments on the service of staff are highly appreciated.

Again, thank you and we look forward to welcome you back soon.

Sincerely,

Nguyen Van Man
General Manager
man.nguyen@silverlandhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2016

Excellent service from Sales, Front Desk to Food services staff. Very cheerful, friendly and helpful and always ready to help. Good location and walking distance to Ben Thanh Market and Food Street. The only problem was the room aircon which was not working well but nevertheless, the staff acted fast and managed to give us an upgrade and arranged both our rooms to be near to each other.

Stayed: December 2016, travelled with family
Review collected in partnership with this hotel
Thank alexkohbp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 1 January 2017

Dear alexkohbp,

Thank you very much for your review.

We are glad that your stay at the Grand Silverland was both enjoyable and memorable. Your compliments on the service of staff are highly appreciated.

Again, thank you and we look forward to welcome you back soon.

Sincerely,

Nguyen Van Man
General Manager
man.nguyen@silverlandhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2016

This hotel is a 2 minute walk from the Ben Thanh market and a 5 minute walk from Saigon Centre. It is a relatively short walk from the hotel to most sights in District 1. Despite its proximity to the Market, it was fairly quiet. Only the loudspeakers on the street - common in Vietnam- were noticeable.

Rooms were clean, beds were good, and the shower in the bathroom was strong and hot. Wifi was fast and free.

The staff was uniformly helpful and courteous. The breakfast buffet was substantial in both choice and amount. We had room service twice, and found it quick and accurate.

We were very pleased with our stay and would not hesitate to stay here again.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank delawaredad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Grand Silverland Hotel & SPA, responded to this reviewResponded 29 December 2016

Dear delawaredad,

Thank you very much for your review.

We are very happy that your stay at The Grand Silverland was both enjoyable and memorable. Your compliments on the service of staff are highly appreciated.

Again, thank you and we look forward to welcome you back soon.

Sincerely,

Nguyen Van Man
General Manager
man.nguyen@silverlandhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2016

We had a lovely stay at the hotel the staff are amazing they really go out of there way to make your stay comfortable the rooms have all the basic amneties tbreakfast is a nice spread the egg an noodle station caters for all your needs the high tea is a must do
The hotel is centrally located close to halal food ben tanh market night market as well as close to all the museums the hotel arranged a visit to cu chi tunnels outstanding service keep it up

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Muhammed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2016

All the staff give the impression that they really are there for your service. Unique as this may seem in today's environment. Especially rare was the intervention on Mr. Nguyen Van Man (General Manager) in resolving the absence of a 110 volt supply in my room. From the well prepared breakfast to the rooms I cannot recommend this hotel high enough. Proximity to the Ben Thanh market was an added bonus.

  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SeniorSmoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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