We book a train from and to Sa Pa from Hanoi with Kevin. We also took his day tour to Ha Long Bay.
From the moment we landed in Hanoi to the moment we left. Kevin is very helpful. It's best to have locals tell you how to travel from place to place. How transportations cost. How not to get scam.
The trains we book was very nice and private. Other than that, he also helped with connections from and to train stations. Without his guidance we would be left out in the dark and would have paid much more for transport.
The day tour to Ha Long Bay is very nice. I do recommended that you take 2 days tour. It's 4 hours each way from Hanoi and you will be left with more time if you took 2.
All in all. Kevin takes great pride in showing his beloved Vietnam to tourists. So does his staff. He takes good care of his guests. Not like most services we found there.
I did recommended Kevin to my friend. And he took great care of him. My friend even though I know Kevin long way back. This is the level of hospitality you cannot easily find on the street.
If you are planning to visit Hanoi. His service is a nobrainer.
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