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“Great desserts”
Review of Joma Bakery Cafe

Joma Bakery Cafe
Ranked #2 of 13 Quick Bites in Hanoi
Certificate of Excellence
Price range: US$2 - US$6
Cuisines: American, Canadian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast, Lunch, After-hours, Delivery, Reservations
Description: Western style bakery cafe serving organic arabica coffee along with breakfast, bagels, bakery, sandwiches, salads, cakes and homemade ice cream. Everything is made fresh daily in our own bakery using premium natural ingredients.
Reviewed 2 November 2018 via mobile

Stop by here for a dessert after a great meal at a nearby restaurant. Somewhat amazingly, this place was also an excellent find.Great desserts, Friendly staff

Date of visit: November 2018
Thank mkaBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thuong T, Manager at Joma Bakery Cafe, responded to this reviewResponded 6 November 2018

Hi MkaBoston,

Thank you so much for taking time to share your experience with us here. We're glad to know that our fresh and delicious cake and baked good and our friendly staff meet your satisfaction. It's really a great encouragement for our baker and server to receive your feedback. We hope to see you again in your next trip to Hanoi!!!!

Happy travels,
Thuong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 785 reviews

Reviewed 23 October 2018

not good...neither myself nor any friends will eat here...overpriced and chain niece cafe kind of place......ask for cream cheese on a bagel and you get charged a lot and get a teaspoon full....pastries are average at best

Date of visit: September 2018
Thank williambooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thuong T, Manager at Joma Bakery Cafe, responded to this reviewResponded 24 October 2018

Hi Williambooth,

Thank you so much for taking your time to write us a review!

Yes we are a small chain that provides a safe and healthy work environment for about 100 Vietnamese employees in Hanoi. Within the Joma family, our staff learn job training skills that take them on to their future aspirations. This also means that we pay fair wages always and provide growth within the company when possible. Our staff are proud to work at Joma and to make all our products with the highest quality ingredients we can find, and without preservatives or extra skimps or tricks that others do to save money.
We hope you and your friends will contact us directly with other ways we can improve our products or service.
We look forward to greeting you at Joma soon!

Best Regards,
Thuong
Retail Manager

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Reviewed 17 October 2018

OK, so this isn't the least expensive place on the block but if you're willing to pay a bit more for quality, you won't be disappointed. I haven't had the famous cinnamon rolls yet but I will. Their chocolate cookies are really good as are the brownies - but the mocha chunk cookies are to die for. They are the perfect consistency, chewiness and coffee/chocolate flavor. I sort of laughed when I saw the review titled "healthy food" because that's not what I went for this time. But, I'll absolutely go back to try their savory options.

Date of visit: October 2018
    • Value
    • Service
    • Food
Thank JSTrip_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thuong T, Manager at Joma Bakery Cafe, responded to this reviewResponded 18 October 2018

Hi!

We're glad you enjoy our brownies and mocha chunk cookies. Our baked goods are homemade with highest quality ingredients we can find with no preservatives. You'll have to come back and try our delicious Cinnamon bun, it won't disappointed you for sure.

You can also come back again to try our fresh, made-to-order breakfast sandwiches (bagels and croissants!), salads prepped daily with local produce, and a variety of hot sandwiches! We even have a few vegan and vegetarian options, if you ask the cashier.

Whether you come back or not, we're glad you stopped in! Thank you very much for your review and sharing it with TripAdvisor community. We hope to see you again soon.

Happy travels,

Thuong

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Reviewed 11 October 2018

The reason for me to get up early and travel all the way to Ho hoan kiem is their cinnamon roll. The flavor is more close to American style ( prefer Swedish flavor ) Other like lunch set is also a good option especially the soups.

Date of visit: February 2018
Thank wanhsienchen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thuong T, Manager at Joma Bakery Cafe, responded to this reviewResponded 12 October 2018

Hi Wanhsienchen,

Thank you so much for taking the time to write us a review! We happy to hear that you LOVE our cinnamon bun as well as our lunch set options with soup.
Our cinnamon buns are some of the best in town and sell out quickly every day! We bake them fresh every day, along with all our other baked goods. We love to bring to our customer delicious food and happy experience and we're so encouraged by your feedback.

Once again, thanks for sharing your nice review here and we are looking forward to having another opportunity to serve you when you are in Hanoi!!!!

Sincerely,
Thuong
Retail Manager

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Reviewed 9 October 2018 via mobile

If quality of food is important too you, then eat here. The food is very fresh and tastes great! I love coming here too get a bit of home. Their pumpkin items and thanksgiving sandwich are delicious!! Nice atmosphere too. This is a regular place for us when in Hanoi.

Date of visit: October 2018
Thank GayleZ10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thuong T, Manager at Joma Bakery Cafe, responded to this reviewResponded 10 October 2018

Dear Ms Gayle,

Thank you so much for your great comment and recommendation regarding to your experience with Joma. We glad to know that our pumpkin muffin, pumpkin pie and Turkey dinner sandwich met your satisfaction.
We all look forward to welcoming you back when you are in Hanoi!!!!

Thanks & Best Regards,
Thuong
Retail Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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