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All reviews irish pub sister hotel minute walk beach road amari hotel free upgrade dvd player water pressure family mart hot shower basic room sized bed free shuttle service swimming pool the hotel offers walking street superior room
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Reviewed 1 November 2016 via mobile

The rooms are great value for money. Very clean and spacious. The location is a little bit out of town but not too far.
The pool looked dirty. Full of leaves and the tiles in the jacuzzi were dirty.
There is no bar or coffee shop in the hotel. On a rainy day that is a disappointment.
When I checked in one of the receptionists Napatphan spoke to me very rudely. I have never before been spoken to so rudely in any hotel. This person should not be working in the hotel trade. I will never return to any nova hotel because of her.
Finally the wifi was terrible. Impossible to check emails most days. The hotel should be honest and admit that they do not provide usable wifi.

Date of stay: November 2016
Trip type: Travelled solo
1  Thank jamesa1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2016

I have stayed in various different hotels in Pattaya but the Nova Gold tops them all. I stayed here for 15 nights in September 2016 and it was a dream. The high standard of the rooms are of a superior class than what is expected at about 1500baht per night, bearing in mind at this price when booking direct you get a FREE upgrade to Deluxe and late check out. The bed was very comfortable, black out curtains for the sunlight, a large walk in power shower and a large bathtub. The staff are so friendly and the Jameson pub and restaurant (30 paces outside but is used for room service also) is first class for both British and Thai dishes with a good selection of Draught Beers. It is located only a 10 minute walk from the center of everything, but is also far enough away for no noise distraction when you are relaxing, and there is motorbike taxis outside reducing the time to under 2 minutes. I have already re booked this hotel for my short stay in Pattaya in January and for a longer stay again during Songkran Festival 2017 and will continue to do so for the foreseeable future.

Room tip: I stayed on the 7th floor and had no complaints, my friend stayed on the 2nd and 3rd and had no complaints either.
Date of stay: September 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank chris2phersimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2016

We stayed there last September and they gave us a free upgrade to Deluxe room! The room was huge and airy and we love the bathtub. The amenities were complete and the hot shower work well. It is just 10 minutes walking to beach. The staff were friendly. We booked the massage, however it wasn't what we expected for.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Snever N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2016

Nova Gold is part of the Nova group which has many properties across Pattaya. Whats makes Nova Gold great is that it is tucked off from 3rd Road and is in a quieter place. Rooms are great and well appointed. We got an upgrade from Deluxe to a Deluxe Corner Room thanks to the courteous Reception staff. Breakfast is available in the nearby Amari Nova Suites about 50 meters away. Pool is cute and small for a plunge. Rooms above 6th floor offer a good view since there arent any packed tall buildings closeby. There is a Shuttle as well. Its about 5 Minutes by Bike to the beach road. Overall great value for money, spacious and comfortable rooms with good staff and ample basement parking.

Room tip: Back facing rooms above 6th floor are good.
Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank ArjunKarthikeyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patcharee N, Manager,Rooms at Nova Gold Hotel, responded to this reviewResponded 29 August 2016

Dear ArjunKarthikeyan,

Thank you for taking the time to write a nice review for Nova Gold Hotel Pattaya. We are very glad to know our accommodations and services were acceptable to you. Thank you again and we will be hopefully you will be returning to our hotel in again soon.

Best Regards,

Patcharee N. Manager,Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2016

It is true this hotel is a little out of the way but nothing not walk-able. In compensation for this you get a lot for your money. The rates are so good it is hard to know why they are so low when you get such a nice room, excellent staff and indeed for me an excellent location. Nice and quiet day and night, easy walk to Second Road and then bhat buses to anywhere you want. Family Mart, 7-Elevens and many bars, eateries, close by. All in all superb value for money and a very nice hotel.

Date of stay: June 2016
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank p3t3rj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patcharee N, Manager,Rooms at Nova Gold Hotel, responded to this reviewResponded 29 August 2016

Dear peterjervis,

Thank you very much for giving time sharing a happy experience with us.We appreciate to hear that you had delight in our service.Look forward to welcoming you again in near future.

Best Regards,

Patcharee N. Manager,Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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