We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Roseanita Harun
Shah Alam, Malaysia

My First Trip to Bangkok!

5.0 of 5 bubblesReviewed 4 Feb 2020
Great strategic location, pleasant accommodation and hotel staff. We did not notice that the room door was left opened while we were at the pool and it was all good when we returned.

Probably they can improve on lighting (quite dim) and provide more power point.
Date of stay: February 2020
Room Tip: Lower floor was quite noisy.
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this review
Responded 5 Feb 2020
Dear RoseanitaHarun,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$309
  • Booking.com
  • Hotels.com
  • Priceline
2.4 km from Arnoma Grand Bangkok
Free Wifi
Free parking
$255
Fully refundable
No prepayment needed
  • Booking.com
  • Hotels.com
  • Expedia.com
    $255
2.9 km from Arnoma Grand Bangkok
Free Wifi
Free parking
$210
No prepayment needed
  • Hotels.com
  • Booking.com
  • Algotels
3.7 km from Arnoma Grand Bangkok
Free Wifi
Pool
$107
Fully refundable
  • Booking.com
  • Priceline
  • Hotels.com
2.8 km from Arnoma Grand Bangkok
Free Wifi
Free parking
$185
Fully refundable
  • Booking.com
  • Algotels
  • Priceline
4.8 km from Arnoma Grand Bangkok
Free Wifi
Free parking
$153
  • Booking.com
  • Hotels.com
  • Algotels
4.9 km from Arnoma Grand Bangkok
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    $185
  • Algotels
1.1 km from Arnoma Grand Bangkok
Free Wifi
Free parking
  • Algotels
  • ZenHotels.com
    $171
  • Priceline
0.5 km from Arnoma Grand Bangkok
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    $110
  • Priceline
2.6 km from Arnoma Grand Bangkok
Free Wifi
Free parking
  • Priceline
  • ZenHotels.com
    $50
  • Hotels.com
2.5 km from Arnoma Grand Bangkok
Free Wifi
Free parking
View more hotels in Bangkok
Reviews (904)
Filter reviews
905 results
Traveller rating
241
353
199
61
51
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
241
353
199
61
51
Show reviews that mention
All reviews big c central world great location platinum mall sky walk front office manager bts station gaysorn shopping furnishings thai
Selected filters
Filter
Updating list...
54 - 59 of 905 reviews
Reviewed 2 February 2020

Very nice, value for money hotel with strategic location right in the middle of central Bangkok. Accesible to all major malls via overhead walk-way.

All staff including at the restaurant are very courteous and helpful. Will come again.

Date of stay: January 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank aimiaizal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 3 February 2020

Dear aimiaizal,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2020

Upon booking I specifically requested for connecting rooms as we were a family of 5. However, when we checked in we were given 2 deluxe rooms (not connected), even though my booking is for a jr suite and a deluxe room (to be connected). When we arrived we were told it was NOT possible. WHY? No rooms.
Put my complaint to Reservation Dept and they accommodated us with rooms connected but on a refurbished floor (which turned out that they refurbished the lobby areas only but not the rooms cos the paint was peeling off, etc.
We were too tired to make further complaints as we were quite happy to have connecting rooms.
Reservation Dept should confirm if they are unable to meet our request as our reservations were made directly to the hotel.
We have been staying at this hotel for the past few years as we like the location and service staff are friendly. However, we were quite disappointed with our rooms this time.

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 635patsyt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 30 January 2020

Dear 635patsyt,

Thank you very much for sharing your comment on Tripadvisor regarding your recent stay with us.

Please accept our sincere apologies for our failure to clarify you earlier about our connecting room condition.

Your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.

With regard to the renovation plan, we are currently renovating floor by floor into the modern classic style which included bathroom upgrading. For the time being, we have only a few rooms completed due to the fact that there is only one 2 Bedrooms Suite each floor.

Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.
I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on Nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2020

The location is very strategic and accessible to amenities. Clean hotel and excellent services. Breakfast was good with variety of food in place. Hotel staff were very polite and helpful all the time. Keep up the good work.

Date of stay: January 2020
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Raqizal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 24 January 2020

Dear Raqizal,

Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel.
Your comments have been shared with the Team here.
We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit.
As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.

I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location.

Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2020

Room, location & staff were great. The reason for the average review was the room service meal I ordered was very average. Food was cold & over cooked. Will stay again I just won't order room service.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Evan G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 21 January 2020

Dear Evan G,

Thank you for posting your Review on Tripadvisor regarding your recent stay with us.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.
We are also investing heavily in Team Training and Service Delivery Levels as well.
Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.

I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

location is great! it is in the middle of the shopping area. however, unlike some hotels, they do not offer any shuttle service to other places unlike a previous hotel i had stayed in. Their room was quite small, had cracks / bubbles on the wall. the furniture and fixtures were either broken, dilapidated, our outdated. i could not press the switches on the side table, and the phone doesnt have any menu - to know which one is house keeping, room service or front desk. did not like that they have a mirror on the headboard of the bed. the closet door seemed like it will fall off. the rug seemed dirty. the bathroom was outdated, but the toilet seemed new. toiletries were not complete - basic at best. mini fridge was cold though.

Date of stay: December 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank cchua381
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nunnicha, Manager at Arnoma Grand Bangkok, responded to this reviewResponded 17 January 2020

Dear cchua381,

Thank you for posting your Review on Tripadvisor regarding your recent stay with us.
I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement.
As per our plan the rooms will be renovated floor by floor into the modern classic style which included bathroom upgrading and we look forward to keep all our many regular guests informed of the progress accordingly.
We are also investing heavily in Team Training and Service Delivery Levels as well.

Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us.

I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you.
Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok.
Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews